Medical Biller I

TriHealth•Norwood, OH

2d•Onsite

About The Position

Medical Biller I – TriHealth Norwood Grow your billing career in a supportive, high‑performing team. As a Medical Biller I, you’ll play a key role in ensuring accurate claims, timely reimbursement, and exceptional service for patients and payers - all while building your expertise with industry‑leading systems and ongoing learning opportunities. Apply today and grow your career with a team that truly values you. Location: TriHealth Norwood at 4685 Forest Avenue, Norwood, OH 45212 Work Schedule: Fulltime (80 hours bi-weekly) Day Shift) No Weekend, No Holiday No on Call Commitment Incentives & Benefits: This role includes a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page: https://careers.trihealth.com/what-we-offer/benefits Job Overview: The entry level Medical Biller's general responsibilities include ensuring timely claim submission, follow up with no response from payers, payer rejections, correspondence, and contract variances and appealing denials based on HB or PB requirements. The biller must ensure proper account documentation in the facility's billing system. Responsible to also provide excellent customer service skills by answering patient and third-party questions and/or addressing billing concerns in a timely and professional manner. Reviews, investigates, and resolves credit balances.

Requirements

High School Diploma or GED or GED (Required)
1 - 2 years’ experience in related field (Required)
Billing and Payer knowledge of Hospital and/or Physician Billing
Working knowledge of ICD-9, ICD-10, and CPT terminology

Responsibilities

Ensuring timely claim submission
Follow up with no response from payers, payer rejections, correspondence, and contract variances
Appealing denials based on HB or PB requirements
Ensure proper account documentation in the facility's billing system
Provide excellent customer service skills by answering patient and third-party questions and/or addressing billing concerns in a timely and professional manner
Reviews, investigates, and resolves credit balances
Participates willingly in payer communication, team huddles and supports others in sharing information and keeping up to date
Knowledge of systems used to include EPIC, Availity, and all payor portals
Consistently produces quality work and actions to move a claim to proper payment or account resolution while maintaining assigned work queues
Completes assigned workload based on key performance indicators daily to ensure standard productivity is met
Meets or exceeds approved target; collects 100% of net revenue booked based on remittance
Decreases AR greater than 90 days for Insurance accounts as set by department each year