Medical Biller - Behavioral Health

ALTER MANAGEMENT • Dana Point, CA

1d • $27 - $33 • Onsite

About The Position

At Alter Behavioral Health, meaningful care doesn’t stop at the clinical level — it’s supported by strong, accurate, and ethical revenue cycle operations. We’re looking for a Medical Biller / Collector who understands that timely, accurate billing plays a direct role in sustaining high-quality mental health treatment. If you’re detail-oriented, organized, and motivated by purpose-driven work, this role offers stability, growth, and the chance to make a real difference — from our corporate office in Dana Point.

Requirements

• High School Diploma or GED required; Bachelor’s Degree preferred
• 2–3 years of experience in medical billing, eligibility, or medical collections required
• Behavioral health billing experience strongly preferred
• CollaborateMD experience required
• Experience working with insurance carriers, third-party payers, and private pay accounts
• Strong customer service and written/verbal communication skills
• Must pass a LiveScan criminal background check
• CPR & First Aid Certification required
• Detail-oriented, organized, and comfortable working with high-volume billing data
• Professional and confident when communicating with insurance carriers and clients
• Able to manage follow-ups, deadlines, and multiple priorities with consistency
• Committed to confidentiality and HIPAA compliance
• Collaborative and team-focused, with a strong sense of accountability

Nice To Haves

• Behavioral health billing experience strongly preferred

Responsibilities

• Implement effective collection strategies for outstanding and unpaid accounts
• Contact insurance carriers to confirm claim receipt and resolve payment delays
• Communicate professionally with insurance companies, third-party payers, and private pay clients
• Complete and document a minimum number of daily collection contacts
• Collaborate with the billing team on denials, appeals, and escalations
• Analyze patient accounts to determine appropriate billing and payment responsibility
• Prepare and submit accurate claims in accordance with payer guidelines
• Maintain working knowledge of eligibility, benefits, and authorization requirements
• Run weekly and monthly billing and aging reports to support revenue tracking
• Review billing data prior to submission to ensure accuracy and compliance
• Partner with internal teams to resolve discrepancies and support audits

Benefits

• Competitive Hourly Pay → $27-33 per hour, commensurate with experience
• Consistent Schedule → Monday–Friday, 8:30 AM–5:00 PM
• Location → Corporate Office in Dana Point, CA
• Invest in Your Future → 401(k) with dollar-for-dollar match up to 6% (after 90 days)
• Comprehensive Benefits → Medical, Dental, Vision, Life Insurance, PTO, and CA Paid Sick Leave
• Purpose-Driven Work → Support access to mental health treatment through strong revenue integrity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED