Medical Benefits Specialist

Asembia • Feasterville-Trevose, PA

101d

About The Position

Asembia is seeking a Medical Benefits Specialist for our organization. Our teams are comprised of passionate and motivated professionals; and through collaborative programs, contracting initiatives, patient support hub services and innovative technology platforms, Asembia is committed to positively impacting the patient journey. We offer our employees the latitude required for professional growth and career advancement. The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre-certifications and providing high levels of customer service. Work shifts may vary: The pharmacies operating hours are Monday through Friday from 8:00 a.m. - 11:00 p.m. (EST), and Saturday and Sunday from 8:00 a.m. - 8:00 p.m. (EST).

Requirements

• Bachelor's degree, in lieu of degree, 5 years of experience in Member Services or Provider Services, or Claims.
• Prior experience in Member/Provider Prior Authorization/Appeal Services preferred.
• Knowledge of medical terminology.
• Knowledge of 3rd party payors, healthcare insurance and the prior authorizations process.
• Prioritize appropriately, and manage multiple tasks and job responsibilities.
• Exceptional writing, editing and proofreading skills.
• Strong verbal and written communication skills.
• Strong organizational, analytical and problem-solving skills.
• High motivation and the ability to work independently.
• Working knowledge of MS Word, Excel, and Outlook.
• Ability to preserve confidentiality of protected health information (PHI).
• Possess and maintain professional demeanor and courteous attitude.

Responsibilities

• Educating clients and their healthcare team on the components of their insurance coverage, including Medical and Prescription benefits.
• Research billing issues and contact insurance carriers to resolve claim issues.
• Advocating for patients/clients in the prior authorization process, including denials and appeals.
• Manage time sensitive task completion on referral and prior authorization submissions.
• Ability to interact professionally with not only internal matrix partners, but external contacts such as providers, insurance carriers, patients, and other stakeholders.
• Assist in monitoring trends and escalate trends to supervisor to determine actions necessary to improve service outcomes.
• Must have regular and predictable attendance and timely arrival at work.

What This Job Offers

• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Bachelor's degree