Medical Assistant

Concentra • Pompano Beach, FL

411d

About The Position

The Medical Support Specialist (MSS) at Concentra plays a vital role in delivering exceptional patient care within a fast-paced environment. This position involves performing routine medical procedures under the supervision of a clinician, assisting with patient examinations, and ensuring a high-quality patient experience. The MSS is responsible for various tasks, including drug testing, vital sign monitoring, and clerical duties, all aimed at improving the health of America's workforce.

Requirements

• Graduate of an accredited medical assistant program with completion of an externship preferred
• At least one year of direct patient care experience as a medical assistant or military medical specialist experience
• Customarily has at least six months or more of medical assistant experience
• Knowledge of medical procedures and medical terminology
• Working knowledge of occupational medicine requirements preferred
• Ability to make decisions or solve problems using logic
• Outstanding customer service skills
• Ability to handle sensitive and confidential information in accordance with HIPAA
• Clear and professional verbal and written communication skills
• Teamwork focus with peers and center leadership
• Must participate in initial and ongoing training as required
• Obtain all certifications required of Medical Support Specialists

Nice To Haves

• Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook

Responsibilities

• Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
• Prepare patients for physical examinations, including taking vital signs and ancillary testing
• Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
• Assist providers during examination and treatment
• Responsible for performing routine medical procedures as ordered by treating clinician
• Prepare and assist clinician with procedure set up and injury care
• Apply bandages, dressings and splints as ordered by the treating clinician
• Dispense medications and DME as ordered by the treating clinician
• Complete quality assurance activities on equipment and medical devices
• Maintain supplies, clean rooms and equipment, and stock exam rooms
• Notify supervisor immediately if equipment is not functioning properly
• Assist with patient flow and volume in partnership with center leadership
• Keep patients informed of expected wait times during their visit
• Perform clerical tasks associated with patient care and record keeping
• Ensure accuracy in documentation
• Greet patients, obtain authorization, check in/out, and communicate wait times
• Follow HIPAA guidelines and safety rules
• Attend center staff meetings or huddles as required
• Assist in maintaining a neat, clean, and orderly appearance throughout the facility
• Complete any applicable training including clinical competency training

Benefits

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off & Extended Illness Days Offered
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree