Medical Assistant

Heart City Health • Elkhart, IN

176d

About The Position

A Medical Assistant (MA) is the liaison between the healthcare provider and the patient assisting both while gathering pertinent, timely and confidential information to ensuring a positive patient encounter.

Requirements

• Medical Assistant Certification required
• 1 to 2 years clinical experience; medical office experience preferred

Nice To Haves

• Bilingual (Spanish/English) language skills helpful

Responsibilities

• Prepares for the day in advance, including but not limited to schedule preparation and planning appointment needs prior to patient arrival
• Helps the provider keep up with huddle patients
• Greets and rooms patient, ensuring their comfort and answering questions as able
• Performs all functions necessary to prepare for provider entry, including but not limited to: obtaining vitals, chart preparation and administering immunizations, medication and/or injections as necessary
• Performs lab draws if phlebotomist is not available
• Translates, if able, and/or chaperones as necessary
• Discharges patient as necessary reiterating follow-up needs
• Assists with additional office procedures as requested or required
• Schedules appointments and faxes requisitions to the appropriate facility for appointment or testing purposes
• Retrieves, records, distributes or files incoming clinical information as necessary
• Responds to information requests such as prior authorizations or pre-certifications and searches charts and/or EMRs to obtain the clinical information needed in order to complete and/or simplify paperwork received in order to obtain the provider's 'sign off' as required
• Helps the provider communicate test results to the patient along with any additional information deemed appropriate or necessary to share
• Ensures that the entire unit is running smoothly by observation and taking corrective measures as necessary
• Acts as the 'go to' person for providers in the department
• Performs and/or assists with training needs as requested or required
• Cleans and stocks exam rooms; appropriately communicates needs for ordering purposes
• Answers phones as necessary and checks messages; responding appropriately and in a timely fashion
• Documents as necessary in patient's chart and electronic medical record
• Other duties as assigned

What This Job Offers

• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed
• Number of Employees: 51-100 employees