Medical Assistant

Rochester Regional Health

87d • $17 - $19

About The Position

As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly.

Requirements

• Associates degree preferred.
• 2 years of pre-hospital care activities or acute/critical care experience preferred.
• Strong customer service, computer, and communication skills.
• Medical Assistant Certification preferred.
• 1 year experience with frail, elderly population preferred.

Responsibilities

• Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
• Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
• Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
• Assist providers and nursing staff during procedures and clinical care activities.
• Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
• Provide patient education and instructions under provider or RN guidance.
• Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
• Order and track clinical supplies; assemble information packets and support provider communications.
• Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
• Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
• Escort patients to ancillary services (e.g., lab, radiology) as needed.
• Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
• Compile data from patient records for quality assurance and improvement activities when requested.
• Process payments and charge entry; manage non-clinical office supplies and distribute mail.
• Perform other duties as assigned to ensure smooth practice operations.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees