The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. This role assists with medical procedures, maintains exam rooms, facilitates patient intake, and ensures efficient clinic operations while providing excellent service to patients and staff.
Essential Functions
* Assists providers with non-invasive medical procedures, such as taking vital signs and preparing patients for exams. * Prepares and cleans exam rooms before patient visits and clinical procedures. * Conducts patient intake, including documenting medical information and reporting test results as directed by providers or licensed personnel. * Reviews and maintains daily logs and documentation. * Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications. * Organizes and prioritizes tasks to provide efficient service to providers, patients, and visitors. * Ensures adequate inventory of supplies and equipment, coordinating requisitions and repairs as needed. * Provides general health information and resources to patients under provider guidance. * Performs other duties as assigned. * Complies with all policies and standards.
Qualifications
* H.S. Diploma or GED required * Completion of Medical Assistant program from an accredited school required * 0-1 years of experience in a medical practice setting or completion of externship program required
Knowledge, Skills and Abilities
* Knowledge of medical office procedures and patient care techniques. * Basic proficiency in computer applications such as Microsoft Office and medical record systems. * Strong interpersonal skills with the ability to provide exceptional service to patients and staff. * Understanding of medical terminology and infection control practices. * Effective time management, organizational, and multitasking skills. * Critical thinking abilities to analyze situations and develop appropriate solutions. * Ability to maintain confidentiality and handle sensitive information.
Licenses and Certifications
* BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required