Humana Inc.-posted about 1 month ago
Full-time • Entry Level
Onsite • Orlando, FL
5,001-10,000 employees
Insurance Carriers and Related Activities

As a Medical Assistant, you will be a part of the Clinical Care Team engaging with our patients to develop lifelong well-being and health. The Medical Assistant role makes a difference in the patient care we offer and assists physicians and other clinicians by providing a unique blend of skills and knowledge to carry out prescribed medical treatment. Medical Assistants are multiskilled health professionals responsible for performing administrative and clinical tasks in our primary care facilities while delivering outstanding customer service and maintaining positive patient engagement. The Medical Assistant works closely with providers under their direct supervision, performing duties such as rooming patients, gathering and inputting information into the electronic medical records system, taking vital signs, administering medication, performing diagnostic tests, collecting specimens including phlebotomy, and maintaining equipment and patient care areas. Provides direction and guidance to other Medical Assistants to help drive quality patient care and outcomes. May help with facilitating the skills development of lower-level Medical Assistants and collaborates with center and clinical leadership to provide effective feedback in the overall assessment and performance of Medical Assistants. May lead and participate in departmental special projects or process improvements. Decisions are regarding the daily priorities for an administrative work group including coordinating work activities and monitoring progress towards schedules/goals, and often oversees work of others and/or is the primary administrative owner of a main process, program, product or technology. Works within broad guidelines with little oversight.

  • Rooming patients
  • Gathering and inputting information into the electronic medical records system
  • Taking vital signs
  • Administering medication
  • Performing diagnostic tests
  • Collecting specimens including phlebotomy
  • Maintaining equipment and patient care areas
  • Provides direction and guidance to other Medical Assistants to help drive quality patient care and outcomes
  • May help with facilitating the skills development of lower-level Medical Assistants and collaborates with center and clinical leadership to provide effective feedback in the overall assessment and performance of Medical Assistants
  • May lead and participate in departmental special projects or process improvements
  • Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider
  • High school diploma or equivalent
  • CPR Certified
  • Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
  • This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
  • Certified or Registered
  • Phlebotomy experience
  • Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication
  • Medication/vaccine administration experience
  • 1+ years MA experience
  • Blue Cross and Blue Shield Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities
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