Medical Assistant - Flagship Health
About The Position
Flagship Health is seeking a highly motivated and patient-focused Medical Assistant (MA) to support our providers in delivering high-quality, value-based primary care. This position works closely and consistently with midlevel providers (NP/PA) and Physicians (MD/DO) to support clinical operations, preventive care initiatives, and quality performance. The Medical Assistant plays a critical role in assisting with Annual Wellness Visits (AWVs), triaging acute concerns, supporting HEDIS gap closure, and ensuring efficient clinic flow. The ideal candidate is proactive, detail-oriented, and thrives in a collaborative, fast-paced healthcare environment.
Requirements
- Current Medical Assistant certification (CMA, RMA, or equivalent preferred).
- BLS/CPR certification (required).
- Bilingual a must.
- Strong EHR documentation skills.
- Excellent communication, organizational, and multitasking abilities.
- Ability to work closely with providers in a team-based care model.
Nice To Haves
- Experience in primary care or value-based care preferred.
- Familiarity with Annual Wellness Visits (AWVs) and quality metrics is a plus.
Responsibilities
- Provider & Clinical Support Work directly alongside providers daily to support patient care and visit efficiency.
- Prepare patients for examination by obtaining and documenting vitals, medical histories, medication reconciliation, and screening tools.
- Assist providers during examinations and procedures.
- Scribe or document in the EHR as directed to ensure accurate and complete visit notes.
- Administer medications, injections, immunizations, and perform point-of-care testing per standing orders and scope of practice.
- Annual Wellness Visits (AWVs) & Preventive Care Assist in preparing and executing Annual Wellness Visits in accordance with CMS guidelines and Flagship Health protocols.
- Ensure required screenings, assessments, and documentation elements are completed.
- Support preventive care planning and patient education.
- Triage & Patient Access Assist in triaging acute patient calls and walk-ins by gathering clinical information and escalating appropriately to providers.
- Document triage interactions accurately and ensure timely follow-up.
- Assist with administrative tasks and phone calls.
- Support same-day visit workflows to maintain provider productivity and patient satisfaction.
- Quality & HEDIS Performance Assist with identifying and closing care gaps related to HEDIS and other quality measures.
- Coordinate labs, referrals, screenings, and immunizations to support performance metrics.
- Ensure accurate documentation to support value-based care reporting and compliance.
- Care Coordination & Workflow Efficiency Prepare exam rooms and ensure supplies are stocked and compliant with safety standards.
- Coordinate follow-up appointments, referrals, and patient instructions.
- Maintain clear communication with front desk, clinical staff, and leadership to optimize daily clinic flow.
- Compliance & Safety Maintain HIPAA compliance and patient confidentiality.
- Adhere to infection control and safety protocols.
- Follow Flagship Health policies, SOPs, and documentation standards.
Benefits
- Competitive compensation and benefits package.
- Opportunity to be part of a value-based, quality-driven healthcare model.
- Direct collaboration with engaged providers and leadership.
- Supportive and team-oriented culture.
- Meaningful impact on preventive care, population health, and patient outcomes.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
