Medical Assistant – Express Care

Southwoods HealthBoardman, OH
1dOnsite

About The Position

Medical Assistant – Express Care Location: Boardman Express Care Employment Type: Full-Time (40 hours per week) Southwoods Health is currently hiring a Medical Assistant for our Boardman Express Care location. In this role, you will partner with physicians and healthcare professionals to provide comprehensive, high-quality patient care in a fast-paced environment. This position involves a dynamic blend of skilled clinical and administrative duties.

Requirements

  • Completion of a Medical Assistant or EMT program is preferred.
  • We are willing to train candidates with 1+ years of experience directly related to patient care (e.g., STNA, CNA, Phlebotomy, or Pharmacy Tech).
  • Strong multitasking abilities, attention to detail, and a commitment to patient safety.
  • Hours: Full-time, 40 hours per week.
  • Structure: Variable schedule including (2) 12-hour shifts, (1) 10-hour shift, and (1) 6-hour shift.
  • Requirement: Every other weekend is required.

Responsibilities

  • Patient Experience: Create a welcoming, professional environment through exceptional customer service for all patients and visitors.
  • Clinical Support: Room patients efficiently using two patient identifiers; obtain and record vital signs, chief complaints, medications, and allergies.
  • Lab Procedures: Collect, process, and store specimens following strict protocols; prepare specimens for transport to the hospital lab while maintaining positive identification.
  • Communication: Promptly report and record critical lab values, adverse reactions, and pertinent patient information to the physician and care team.
  • Administrative Excellence: Schedule appointments, manage multi-line phones, file documents, and maintain accurate electronic medical records.
  • Compliance & Advocacy: Support patient rights and responsibilities while ensuring all practice processes remain compliant with regulatory agencies and OSHA/TJC standards.
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