Medical Assistant - MOOV - St. Louis

Vituity•St. Louis, MO

54d•Onsite

About The Position

Join our team as a Medical Assistant at MOOV Health & Wellness, where we are focused on outpacing aging through a physician-guided, personalized approach to wellness. In this role, you will serve as a concierge for clients as well as being primarily responsible for supporting expert clinical care delivery for patients. If you’re passionate about wellness and want to make a meaningful impact on people’s lives, we’d love for you to join our team. The Opportunity Triage, vital, and room patients. Facilitate patient flow and ensure smooth running of the back office. Prepare patients for physician/advanced provider evaluation. Collect clinical intake information, which includes medical history, medications, capturing vital signs and allergies, and gathering information relative to the presenting illness or injury. Assist physician/advanced provider in evaluation and treatment of the patient. Record patient interview, history, and other relevant information into electronic medical record (EMR). Scan all patient clinical encounter documents into EMR and label appropriately per protocol as needed. Administer medications/injections under the supervision of the physician or advanced provider. Perform ordered procedures – EKG, visual acuity, height, weight, injections, venipuncture specimen collection, tray set-ups, assist physician/advanced provider as needed during procedures. Collect and perform Point-of-Care testing, including influenza, Strep A, Covid-19, urine dipstick, urine pregnancy, mononucleosis, RSV, etc. Review visit summaries and home care instructions with patients including prescriptions provided and work or school notes as well as follow-up care. Provide after-visit follow-up phone calls to all patients and relay any diagnostic testing results. Provide navigational care for patients including coordinating referrals, following up on medications, ordering from nearby pharmacies. Provide accurate, legal, and ethical documentation at all times. Comply with federal and local laws in ensuring patient privacy and confidentiality. Maintain safe, secure, and healthy work environment by establishing and following standards and procedures. Monitor inventory for expiration and ordering of supplies. Keep equipment operating by following operating instructions and notifying studio manager of any equipment malfunction. Clean rooms after each patient in a timely manner. Welcome members and guests into the facility, ensuring their first interactions are warm, genuine and efficient. Answer patient and client inquiries in a timely and polite manner; respond to inquiries or direct the caller to appropriate personnel while entering appropriate clerical notation into the documentation record (EHR, patient relationship manager, or booking software). Assist in answering phones and taking accurate messages, as needed. Assist Front Desk Concierge with client needs including directing clients to rooms and coordinating services. Communicate in a courteous, professional, cooperative, and mature manner. Stock supplies and client clothing in all areas of the studio. Assist in daily center operations including opening and closing the center and maintaining a facility that is cared for and enticing.

Requirements

High school diploma or GED required.
Current Medical Assistant certification from an accredited institution unless otherwise specified by the individual State’s requirements that allow on-the-job training in lieu of certification required.
Proof of BLS certification is required for on-the-job training in lieu of certification required.
Knowledge of clinical compliance.
Solid understanding of office procedures.
Excellent time management skills and the ability to multi-task to prioritize work.
Excellent customer service skills.
Excellent verbal and written communications skills.
Team oriented and productivity driven.
Ability to communicate clearly and professionally, verbally and in writing.
Ability to follow facility and OSHA safety rules and procedures.
Ability to uphold HIPAA regulations.
Ability to follow Privacy Policies regarding PHI and HIPAA set forth in the Privacy Policy Manual.
Punctual and dependable for assigned/confirmed shifts.
Familiar with charting in an electronic health record.
Ability to work well with a multidisciplinary team.
Ability to problem solve and be self-motivated.
Commitment to excellence and high standards.
Versatile, flexible, and willing to work within constantly changing priorities with enthusiasm and have acute attention to detail.
Able to operate computer software with training.
Strong interpersonal skills and able to understand and follow written and verbal instructions.
Able to work independently with little or no supervision.
Ability to deal effectively with diverse individuals at all organizational levels and with external customers.
Proficient in all MOOV Health & Wellness equipment, services, and treatment modalities.

Nice To Haves

Healthcare experience in an urgent care or primary care setting preferred.
1-2 years of experience as a Medical Assistant in a clinic or med spa setting preferred.

Responsibilities

Triage, vital, and room patients.
Facilitate patient flow and ensure smooth running of the back office.
Prepare patients for physician/advanced provider evaluation. Collect clinical intake information, which includes medical history, medications, capturing vital signs and allergies, and gathering information relative to the presenting illness or injury.
Assist physician/advanced provider in evaluation and treatment of the patient.
Record patient interview, history, and other relevant information into electronic medical record (EMR). Scan all patient clinical encounter documents into EMR and label appropriately per protocol as needed.
Administer medications/injections under the supervision of the physician or advanced provider.
Perform ordered procedures – EKG, visual acuity, height, weight, injections, venipuncture specimen collection, tray set-ups, assist physician/advanced provider as needed during procedures.
Collect and perform Point-of-Care testing, including influenza, Strep A, Covid-19, urine dipstick, urine pregnancy, mononucleosis, RSV, etc.
Review visit summaries and home care instructions with patients including prescriptions provided and work or school notes as well as follow-up care.
Provide after-visit follow-up phone calls to all patients and relay any diagnostic testing results.
Provide navigational care for patients including coordinating referrals, following up on medications, ordering from nearby pharmacies.
Provide accurate, legal, and ethical documentation at all times.
Comply with federal and local laws in ensuring patient privacy and confidentiality.
Maintain safe, secure, and healthy work environment by establishing and following standards and procedures.
Monitor inventory for expiration and ordering of supplies.
Keep equipment operating by following operating instructions and notifying studio manager of any equipment malfunction.
Clean rooms after each patient in a timely manner.
Welcome members and guests into the facility, ensuring their first interactions are warm, genuine and efficient.
Answer patient and client inquiries in a timely and polite manner; respond to inquiries or direct the caller to appropriate personnel while entering appropriate clerical notation into the documentation record (EHR, patient relationship manager, or booking software).
Assist in answering phones and taking accurate messages, as needed.
Assist Front Desk Concierge with client needs including directing clients to rooms and coordinating services. Communicate in a courteous, professional, cooperative, and mature manner.
Stock supplies and client clothing in all areas of the studio.
Assist in daily center operations including opening and closing the center and maintaining a facility that is cared for and enticing.