Medical Assistant - Primary Care Plus at Slidell

UnitedHealth Group•Slidell, LA

1d•$16 - $29

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As an active participant of the primary care patient centered medical home team, the Medical Assistant engages in a collaborative process with members of a multidisciplinary team which may include a Physician, Nurse Practitioner, RN Care Manager, Social Worker, MA Lead, and Clinic Manager. The team assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet a patient’s health needs through communication and utilization of available resources to promote quality, cost effective outcomes. The Medical Assistant provides quality nursing care to patients and assists the Physician and Nurse Practitioners in the clinical setting. The Medical Assistant collaborates with the primary care provider and other members of the care team and supports the patient by providing routine care, patient education, and self-management support. This position functions in a direct patient care role and is compliant with Regulatory and Quality Improvement activities (HIPAA, OSHA, Disease Management, etc.)

Requirements

Current CPR/AED certification required or ability to obtain within 30 days
1+ years of clinic experience or related experience in a medical setting
Knowledge of OSHA/HIPAA compliance
Computer experience and knowledge of Word, Excel and Outlook

Nice To Haves

Current Medical Assistance certification
EMR systems training or experience

Responsibilities

Addresses the total patient, inclusive of medical, psychosocial, behavioral, cultural, and spiritual needs
Involves the individual patient and caregiver, as appropriate, in decision making
Facilitates communication and coordination among members of the care team
Provides patient care to include patient assessment prior to physician’s/nurse practitioner’s examination, serves as patient advocate/liaison by answering questions related to care and treatment, as appropriate, provides patient education and self-management support, implements physician orders (injections, prescription refills, diagnostic tests, referrals, etc.) and assists providers with procedures
Escorts patient to exam room
Participates in team “huddles” and ensures electronic medical record (EMR) is prepared for the clinic visit
Triages phone calls to the appropriate department and enters the call into the EMR as a Telephone Encounter. After the call has been addressed, communicates with the patient and documents in the Telephone Encounter
Maintains cleanliness of the patient care areas (exam rooms)
Ensures exam rooms are stocked at all times
Cleans and disinfects instruments according to policy
Performs clinic tasks as directed by Clinic Manager
Assists Clinic Manager with the ordering and receiving of medical supplies and medications
Works closely with the Clinic Manager and Quality Manager to create and implement new clinic processes
Reviews all required education courses (live and online) and applies to daily clinic practice
Maintains competency of clinical skills