Medical Assistant
About The Position
Make an impact—front desk to triage At American Family Care, our Medical Assistants are the heartbeat of the clinic — blending clinical skill, patient service, and front-desk/insurance verification expertise to keep our centers running smoothly. Whether you’re triaging a patient, drawing blood, or ensuring accurate insurance eligibility, you’ll play a key role in delivering care and ensuring our services are paid correctly. If you thrive in a fast-paced urgent care or medical office setting, adapt quickly, and pride yourself on both accuracy and compassion, we want you here. What you’ll do Clinical Care: Greet and triage patients, collect vitals/histories, perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy. Insurance Verification & Front Desk: Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain EMR accuracy. Patient Service: Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism. Team & Compliance: Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection-control and HIPAA standards.
Requirements
- Completion of an accredited Medical Assistant program.
- Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire.
- At least 1+ year of experience with insurance verification and patient registration required.
- Current Basic Life Support (BLS) certification (or ability to obtain before starting).
- Must successfully pass a drug screen and criminal background check as a condition of employment.
- Full availability including ability to work evenings/weekends and float to nearby centers as needed.
Nice To Haves
- Urgent care or emergency room experience highly valued.
- EMR proficiency (Experity preferred); comfort with payer portals (e.g., Waystar).
- Proven venipuncture and specimen collection skills.
Responsibilities
- Greet and triage patients, collect vitals/histories
- Perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.)
- Assist with minor procedures, wound care, EKGs, and nebulizer therapy
- Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain EMR accuracy
- Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism
- Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection-control and HIPAA standards.
Benefits
- Competitive pay and benefits package.
- Opportunities for professional growth and cross-training.
- Collaborative, supportive, patient-first team culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
