Medical Assistant

Complete Health Partners•Nashville, TN

7h•$20 - $23•Onsite

About The Position

We are looking for a Certified Medical Assistant who is comfortable also performing medical registration tasks as needed. This is a full-time position offering medical, dental, vision, 401k benefits, shift differentials, and tuition reimbursement opportunities. The pay range is $20-$23 per hour depending on experience. While this position is located in our West Nashville Clinic, candidate must be willing to help cover at our Hendersonville location when needed. The right candidate will understand professionalism and the true value of customer service. If you are flexible, team oriented and comfortable in a fast-paced environment, then this is a great opportunity. At Complete Health Partners, every patient and staff interaction makes a difference in cultivating a positive workplace. We are a State-of-the-Art Multi-specialty clinic at multiple locations in Middle Tennessee driven to revolutionize the quality, efficiency, and delivery of patient care through the best people leveraging the best technology. We are unified under one mission – Patient First. Do you have the goal of becoming a Radiologic Technologist? We encourage our employees to continue their education with tuition reimbursement. Objective: At Complete Health Partners, a high level of communication skills and understanding of customer service is vital to providing quality care. As a Medical Assistant you will be responsible for helping care for our patients by performing basic vital signs, basic assessments, explain basic medical information to patients with the guidance of a provider. The best candidates will be able to assist with procedures under the direction of the providers and show self-starter abilities. The ability to perform blood draws is required, IV experience is preferred but not required. When performing medical registration specialist tasks, you will be responsible for ensuring an efficient and accurate check in and check out process, which includes confirming registration and demographics, verifying insurance and collecting payments. You will also answer the phones and assist patients with scheduling, relaying messages to the relevant provider, and other non-clinical needs, as they arise.

Requirements

Prior physician office/clinic MA work experience required with 1-year Internal Medicine/Primary Care office experience preferred.
Exceptional attention to detail and documentation with excellent communication, customer service, organization and telephone skills.
Ability to handle high call volume and multi-task in a fast-paced environment.
Ability to multi-task and knowledge of common insurance types/pre-authorizations/pre-certifications
Able to obtain vitals, patient history, and perform effective telephone triage
Assist with procedures under the direction of the providers and show self-starter abilities
Cleaning and maintaining workstations, assisting with stocking/inventory as needed.
Greeting patients in a warm/friendly manner
Checking patients in and out
Answering phones and assisting patients
Scheduling appointments
Scan documents into our system
Keep the office lobby tidy
Other Duties as assigned
GED or High School Diploma Required
Medical Assistant Certification Required
Strong Computer and Electronic Health Record (EHR) skills required
Ability to multitask in a fast-paced environment
Detail oriented, especially pertaining to patient information/need
Ability to stay calm and deescalate upset patients

Nice To Haves

1-year medical office experience preferred
Health insurance knowledge preferred
Prior customer Service Experience preferred
IV experience is preferred but not required.

Responsibilities

performing basic vital signs
basic assessments
explain basic medical information to patients with the guidance of a provider
assist with procedures under the direction of the providers
show self-starter abilities
ensuring an efficient and accurate check in and check out process, which includes confirming registration and demographics, verifying insurance and collecting payments
answer the phones and assist patients with scheduling
relaying messages to the relevant provider
other non-clinical needs, as they arise
obtain vitals, patient history, and perform effective telephone triage
Cleaning and maintaining workstations, assisting with stocking/inventory as needed.
Greeting patients in a warm/friendly manner
Checking patients in and out
Answering phones and assisting patients
Scheduling appointments
Scan documents into our system
Keep the office lobby tidy
Other Duties as assigned