Medical Assistant

WESTERN WAYNE FAMILY HEALTH CENTERS•Inkster, MI

3d•Onsite

About The Position

The Medical Assistant is responsible for a variety of medical related tasks in support of the work of the Physician and the Nurse Practitioner. These duties include, but are not limited to: preparation of exam rooms and electronically updating patient charts, preparing patient for visit with provider, scheduling patient appointments, taking and documenting vitals, assisting with exams, assisting with procedures, follow-up with patients providing instruction and education to patient, maintenance of logs, processing orders from the provider, inputting results of tests and labs in charts, making referrals, providing and documenting immunizations, providing backup coverage for Front Desk duties as needed and other duties as assigned by the Nurse and Medical practitioners.

Requirements

High School Diploma
Three (3) years experience in a medical support role
CPR certified.
Possession of a Medical Assistant Certificate.
Proficiency creating, using and maintaining electronic medical records in EHS and EMR
Ability to develop and effectively maintain relationships with vendors/providers for EHS, EMR, and or other services related to maintaining electronic records and the data therein.
Must demonstrate and competently understand the sensitivity and confidentiality status of the patients’ information.
Must demonstrate an understanding of medical terminology.
Must possess valid driver’s license
Must adhere to the Confidentiality and HIPAA policies.
Skilled with working in a complex work environment
Ability to maintain confidentiality at all times and maintain organizationally appropriate relationships
Knowledge of organization policies and procedures.
Knowledge of computer, systems, and applications.
Skilled in exercising initiative, appropriate judgment, problem-solving and decision making.
Skilled in developing and maintaining effective relationships with patients, customers and other staff

Nice To Haves

Completion of a Certified Medical Assistant program and/or Registered Medical Assistant Certification is desired.

Responsibilities

Performs all duties necessary to assist the medical staff in serving patients
Scheduled patient appointments following established guidelines and protocols set by administrative standards
Prepares exam room for clinician examination
Prepares and completes EHS chart and superbills insured all diagnosis codes and appropriate notations are included. Exceptions and/or errors are to be completed or referred to the provider for completion/correction
Retrieves/reviews patient charts insuring all test results, labs, or other documentation is included in the patient chart before the patient is turned over to the provider for examination
Assigns patients to exam rooms and provides a status check periodically to patients who wait for the provider so the patient knows when to expect the provider
Access and record patient vitals (Blood pressure, temperature, defining chief complaints, medical history review, etc.)
Advises medical practitioner when patient is ready for exam
Institute special precautions in the clinical area when checking-in patients when instances of suspected communicable diseases are reported
Insure that medical equipment/instruments are cleaned and sanitized prior to use
Set-up exam/procedure room with necessary equipment, instruments, PPE, etc. as required by provided
Assists the clinician in the actual exam
Performs minor procedures i.e., suture removal, staple removal, colonoscopy, ear lavage, etc.
Provides patient immunizations and/or injections and records such in MICUR, the patient record and any other appropriate record
Maintain timely and accurate logs for immunizations including record of dispenses immunizations, temperature logs, incident documentation, etc.
Provides therapeutic treatments and administers medication
Performs lab tests i.e., urine,, glucose, pregnancy test, and any follow-up work such as EKG or blood draws
Performs testing i.e., visual acuity, tympanogram
Cleans and sanitizes exam/procedure rooms after each patient visit
Insure all bio-hazard equipment, instruments, materials, PPE, etc. are properly disposed of
Completes any necessary forms for clinician review and does follow-up such as prescription call-in or submission to the patient, completing a referral or putting in lab orders
Processes mail or patient requests for information for clinician review and approval
Contacts patients to schedule follow-up appoints for test results
Answer calls from patients
Operates medical equipment for testing, cleaning i.e., autoclave, blood glucose monitor
Maintains clinical supplies in exam rooms and does necessary re-ordering of supplies
Maintains proper functioning and sterilization of medical equipment
Is trained and able to provide backup to Front Desk coverage as needed and directed by supervisor and/or management staff
Performs other functions as determined by the medical staff
Performs other functions as directed by manage