Medical Assistant

Lehigh Valley Health NetworkAllentown, PA
Onsite

About The Position

Lehigh Valley Health Network (LVHN) is a nationally recognized, forward-thinking health network, consistently ranked among the "Best Hospitals" by U.S. News & World Report and honored with the Magnet(tm) Hospital distinction for nursing excellence. Several of its hospitals received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020. LVHN is the region's largest employer, with nearly 20,000 health care professionals dedicated to healing, comforting, and caring for the community. The organization is certified as a Great Place to Work® and operates with core values of Compassion, Integrity, Collaboration, and Excellence. The Medical Assistant functions as an integral part of the clinical team, providing direct clinical care under the supervision of an LPN, RN, or provider. This role encompasses a variety of administrative, clinical, and clerical duties, including patient history collection, scheduling appointments, managing patient communications, and preparing patients for exams.

Requirements

  • Specialized Diploma as a Medical Assistant
  • Ability to accept and adapt to constant change within a healthcare setting.
  • Ability to take initiative and function independently as well as collaboratively.
  • Excellent computer skills including EMR, word processing, and Excel.
  • American Heart Association Basic Life Support - State of Pennsylvania within 30 Days

Nice To Haves

  • Associate’s Degree from a Medical Assistant Program
  • CCMA - Certified Clinical Medical Assistant - NHA - State of Pennsylvania
  • CMA - Certified Medical Assistant - AAMA - State of Pennsylvania
  • CMAC - Clinical Medical Assistant Certification - AMCA - State of Pennsylvania
  • MAC - Medical Assistant Certified - AMCA - State of Pennsylvania
  • NCMA - National Certified Medical Assistant - NCTT - State of Pennsylvania
  • NRCMA - National Registered Certified Medical Assistant - NAHP - State of Pennsylvania
  • RMA - Registered Medical Assistant AMT - State of Pennsylvania

Responsibilities

  • Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
  • Performs medical history collection and medication refill, per protocol.
  • Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
  • Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
  • Adheres to clerical, clinical, and EMR workflows.
  • Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
  • Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
  • Uses patient centered care concepts in delivering care and performing related activities.
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