About The Position

Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Within the multi-specialty hub model, the Medical Assistant, under the supervision of the Clinical Lead and Practice Leader, is responsible for assisting in the delivery of healthcare and patient care management. This role assists the providers within the scope of practice to provide quality patient care. This includes gathering patient information, assessing patient requests, obtaining and monitoring patient vitals, assisting with procedures, and adhering to infection prevention practices. This position rotates between multi-specialty practices as assigned based on patient volume demand.

Requirements

  • High school diploma or General Educational Development (GED) certificate required.
  • A Medical Assistant certification from an accredited program such as NHA and AMCA is required.
  • BLS Certification (American Heart Association) required.
  • At least two years of related medical assisting experience with front and back office responsibilities at a physician’s office or other clinical setting, or equivalent combination of training and experience.

Nice To Haves

  • Experience in at least one specialty area preferred.
  • Experience with insurance and prior auth preferred.

Responsibilities

  • Rooming patients, including obtaining vital signs, obtaining reason for visit, and documenting symptoms their frequency, and severity.
  • Prepares accurate medication list utilizing medication review standard workflow.
  • Documents all required information in electronic medical records.
  • Provide injections and immunizations as ordered by the provider.
  • Provide assistance during medical procedures.
  • Obtain all patient information required to meet regulatory obligations.
  • Track the receipt of all results for all ordered tests.
  • Ability to perform POCT as well as all quality controls.
  • Ability to perform ECGs, place Zio patches per workflow protocol.
  • Use electronic medical records and work off “task lists” to complete patient visits or requests.
  • Follows critical lab result protocol.
  • Provides patients with accurate information when answering questions and concerns.
  • Maintains patient records and protects patient confidentiality.
  • Complete referrals accurately and appropriately.
  • Utilizes closed-loop communication to ensure providers and required staff aware of patient status.
  • Disinfect exam rooms between patients and all patient areas at the end of the day.
  • Assist with clinic upkeep, including daily cleaning and supply ordering/inventory.
  • Adheres to infection prevention practices related to Instructions for Use (IFUs), re-processing standards of instruments and equipment.
  • Remains calm and effective in an emergency or in high-pressure situations.
  • Collaborate with team members on various ongoing projects.
  • Perform additional duties as assigned.
  • Comply with all OSHA and safety regulations.
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