Medical Assistant- Chronic and Complex Care Management
About The Position
Medical Assistant, Chronic and Complex Care Management Position Highlights: Position: Medical Assistant Location: 3040 W Salt Creek Ln. Arlington Heights, IL. Full Time: 40 hours/week Hours: Monday – Friday (8:30a – 5p), Hybrid position. What you will do: The Chronic and Complex management program (CCM) Proactively identify patients who have multiple or complex medical and/or psychosocial needs or who are at risk of developing complex needs during an acute episode of illness. Provide early intervention and prevent recurrent crisis or unnecessary hospitalizations. Support and reinforce provider and patient interactions with recommended treatments and therapies. Facilitate communication among the patient, their families and caregivers, healthcare providers, the community, and the health plan Support rising risk patient population and as needed support the MSW or RN with the higher risk patients Engages and enrolls patient in CCM Manages tasks in portal for patients that require outreach and support with coordination of care Outreaches Chronic Care Management patients as assigned, minimum 20 minutes/month Refers clinical issues to RN Support with connecting patients to resources Support patients with appt scheduling and coordination of care
Requirements
- Education: Preferred current certification from a national Medical Assistant certification body or obtain within 3 months of hire or transfer.
- Certification: BLS/CPR Certification for the Healthcare Provider American Heart Association (AHA) required
- Experience: Working knowledge of and experience with the use clinical equipment and materials.
Responsibilities
- Proactively identify patients who have multiple or complex medical and/or psychosocial needs or who are at risk of developing complex needs during an acute episode of illness.
- Provide early intervention and prevent recurrent crisis or unnecessary hospitalizations.
- Support and reinforce provider and patient interactions with recommended treatments and therapies.
- Facilitate communication among the patient, their families and caregivers, healthcare providers, the community, and the health plan
- Support rising risk patient population and as needed support the MSW or RN with the higher risk patients
- Engages and enrolls patient in CCM
- Manages tasks in portal for patients that require outreach and support with coordination of care
- Outreaches Chronic Care Management patients as assigned, minimum 20 minutes/month
- Refers clinical issues to RN
- Support with connecting patients to resources
- Support patients with appt scheduling and coordination of care
Benefits
- Premium pay for eligible employees
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program
- Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
- Visa Sponsorship Available (Nursing and Lab roles)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
