Medical Assistant - Gastroenterology - Full-Time

Cincinnati Children's

1d•Onsite

About The Position

Cincinnati Children’s is dedicated to making children’s health better through a holistic team approach in patient care, family support, and scientific discovery. The organization is recognized as a top 10 Children's Hospital by U.S. News & World Report for over 15 years, consistently ranks among the top 3 for NIH Funding, and has been named one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025), and America’s Most Innovative Companies by Fortune. It is also certified as a great place to work, a Leading Disability Employer, and has achieved Magnet® designation for the fourth time. Cincinnati Children’s embraces innovation, including the responsible use of artificial intelligence, to empower teams and improve outcomes. In this role, the Medical Assistant performs delegated clinical and administrative duties under the supervision of a nurse or licensed physician, requiring specific training, education, and demonstrated clinical competency.

Requirements

High school diploma or equivalent
Graduate of a program in Medical Assisting AND No directly related experience OR Completion of a formal medical services training program of the US armed forces OR 1 year of work experience in a related job discipline

Responsibilities

Provide competent technical and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs.
Assist care providers with procedures and physical exams of patients.
Prepare patients for examination and treatment.
Provide care consistent with the family-centered care and medical home models.
Provide flexible, culturally competent and responsive care to the needs of the patient and family.
Treat families as full partners with decision making processes regarding their child's care, which includes offering information, services and support in a collaborative and respectful manner.
Act as a customer advocate and strive to better meet the needs of, and to support, patients and/or families.
Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive and conscientious manner.
Respond quickly to parent requests and concerns.
Provide appropriate education/information to patients and/or families.
Work collaboratively/cooperatively with others and follow complex direction to resolve problems and achieve goals.
Develop positive working relationships with peers/colleagues and acknowledges others skills, experience, knowledge, creativity and contributions.
Share knowledge and/or provide support for team members.
Contribute to and promote a positive and professional work environment/atmosphere.
Manage records per department policy.
Assist with collection of data for various forms.
Obtain consent and release of information forms when indicated.
Maintain patient files, records and other information.
Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management.
May manage specimens per protocols.
Maintain knowledge of all routine testing processes and retrieve test results.
Communicate normal lab results as appropriately delegated.
Perform delegated clinical and administrative duties under the supervision of a nurse or licensed physician.