Medical Assistant Part -Time, Dr. Juliana Matthews, Endocrinology, St. Thomas West

Heritage Medical Associates•Nashville, TN

5d•Onsite

About The Position

This position provides professional medical assistant care; assists the physician with patient care typically in the back office (clinical area); assists other staff as needed; assesses, plans, implements and evaluates the care rendered to patients with routine, urgent, or potential health problems.

Responsibilities

Ensure patient safety
Assists physicians and ensure maximum efficiency; set up for procedures and examinations; obtain lab test and other reports for physician review.
Triage patients to ensure productive departmental flow.
Prepare patients for exams and procedures.
Administer medications as appropriate; document in patient’s chart.
Ensure that patient chart entries are made accurately and in a timely manner; forward chart as appropriate.
Contact pharmacy to order or refill prescriptions as instructed by physician, document appropriately.
Tracking of all diagnostic studies to ensure results received and patient informed of results
Tracking of all initial specialist office visit appointments to ensure patient keeps appointment
Obtain (in advance) pre-certifications, PA’s and referrals when mandated by insurance company
Maintain adequate stock levels of medications and supplies.
Set up and stock exam rooms for daily use; keep rooms and equipment clean between procedures; keep cleaning schedules up to date
Follow clinic policies for infection control in handling and disposing of infectious/hazardous waste materials.
Keep physician informed of patient’s status and any pending test results
Obtain vital signs, ascertain the seriousness of the patient’s complaint and begin appropriate measures.
Administer medications—IM, SQ and intradermal injections
Administer O2 when ordered by a physician
Adhere to Quality Control Guidelines; monitoring medication refrigerator temperature, eye wash checklist, O2 checklist, AED checklist and autoclave checklist.
Adhere to Customer Service Standards
Knowledge of sterile techniques and sterilization process.
Perform other tasks as needed, in assistance of physician
Check for accuracy of insurance status, eligibility, account information, and all vital statistics.
Assemble encounter forms for next business day.
Label paperwork with MRC/chart number for physician review; organize paperwork and send to scanning.
Open mail; pull documents from fax machine and route appropriately.
Maintain a clean and orderly work area.
Review Phone Tree reports and conduct appointment reminder calls as appropriate
Must have predictable and consistent attendance
Record health history of patients; note abnormal conditions for physician
Collect, label and document lab specimens as needed
Complete charts and charge tickets; review and verify codes for physician charges
Schedule patients with physician and other specialty physicians
Provide discharge instructions and reinforce physician’s instructions
Prepare patient for procedures and obtain necessary consent forms
Collect, label, document and track lab/ biopsy specimens
Contact patient of test results, schedule surgery and referrals as required
Knowledge of surgical instruments sorting/ cleaning /sterilization