Medical Assistant - Riverside Stroke Clinic

OhioHealth

10d•Onsite

About The Position

We are the OhioHealth Stroke Prevention Clinic! We provide support for the stroke network with patient follow-up care and the vascular neurology service line with an incredible team of physicians and nurse practitioners. This position is responsible for administrative and clinical duties delegated by the physicians and nurse practitioners. The Medical Assistant is responsible for assisting physician with patient care in compliance with the Ohio Administrative Code. Other responsibilities include, but are not limited to, routine clinical and administrative duties as needed to meet the needs of the practice to which it is assigned. The duties of the Medical Assistant vary from office to office based on size and specialty of the practice.

Requirements

High School Graduate or GED
Completion of formal education via an accredited Medical Assistant program or High School Career Tech Medical Assistant program, or 1+ years equivalent experience working as a Medical Assistant in an applicable ambulatory setting (Clinical Assessment may be required) or Military Medic training or Paramedic training (EMT-P).
BLS Certification
Math
Computer skills
Strong communication skills, both verbal and written
1-3 years equivalent experience working as an MA in an ambulatory setting

Responsibilities

Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
Successful completion of Care Connect EMR documentation skills.
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR in basket.
Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
Communicates with patients and customers in a respectful and caring manner.
Communicates, collaborates, and anticipates the needs of the health care team to ensure continuity and quality of care and coordination of services.
Collects and monitors patient data; reports patient data and patient need as directed.
Maintains documentation guidelines around patient chargeable items/services.
Ensures processes and services are continuously monitored for quality, cost effectiveness, and efficiency.
Engages in process and quality improvement activities.
Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities.
Completes required continuous training and education, including department specific requirements.
Promotes and advocates for patient quality, safety, and experience initiatives.
Acts as a role model.
Serves as SME/resource to the dept/unit/practice in areas such as quality, performance improvement, and EMR (i.e., EPIC Super User).
Has oversight of efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with licensure and policy.
Leads and supports development of standard work and develops necessary customizations.
Functions as a clinical preceptor and is responsible for training new staff.
Is compliant with scope of practice.