Medical Assistant-1

BlueCross BlueShield of South Carolina•Columbia, SC

3d•Hybrid

About The Position

Assists with health management activities/programs for BlueCross BlueShield of South Carolina (BCBSSC) and/or Blue Choice members. Description Job Description Location: This position is full-time (40 hours/week) Monday-Friday, from 8:00am – 4:30pm and will be hybrid at our Government Programs Complex in Columbia, SC. What You’ll Do: Provides health coaching or intervention telephonically or in person for assigned health programs. Utilizes all data systems containing patient information and documents information appropriately. Assists with the identification of areas for which there is a need for health management programs. Monitors quality indicators and develops programs to positively impact areas where improvement is warranted. Develops patient/provider educational materials for members/providers. Assists with implementation of health management activities/programs for membership. Facilitates program to participants and focuses emphasis on medium-risk patients. Follows/updates established procedures. May conduct research and analysis of reports (monthly, quarterly, and annually). Assists with the development of strategies to increase effectiveness of and participation in health management programs. Establishes/maintains effective communications with provider network, group, representatives, and members.

Requirements

Required Education: Associates in a job-related field
Required Work Experience: 3 years of clinical experience.
Required Skills and Abilities: Ability to work independently, prioritize effectively, and make sound decisions. Good judgement skills. Demonstrated customer service and organizational skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Ability to persuade, negotiate, or influence others. Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion.
Required Software and Other Tools: Ability to use standard office equipment. Working knowledge of Microsoft Word, Excel, PowerPoint, or other work processing/spreadsheet/presentation software.
Required Licenses and Certificates: Certified Medical Assistant through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant through American Medical Technologists (AMA) or Nationally Registered Certified Medical Assistant (NRCMA) or MAA (Medical Administration Assistant).

Responsibilities

Provides health coaching or intervention telephonically or in person for assigned health programs.
Utilizes all data systems containing patient information and documents information appropriately.
Assists with the identification of areas for which there is a need for health management programs.
Monitors quality indicators and develops programs to positively impact areas where improvement is warranted.
Develops patient/provider educational materials for members/providers.
Assists with implementation of health management activities/programs for membership.
Facilitates program to participants and focuses emphasis on medium-risk patients.
Follows/updates established procedures.
May conduct research and analysis of reports (monthly, quarterly, and annually).
Assists with the development of strategies to increase effectiveness of and participation in health management programs.
Establishes/maintains effective communications with provider network, group, representatives, and members.