Medical Assistant

Hopscotch Primary Care • Asheville, NC

2h • $18 - $24 • Onsite

About The Position

At Hopscotch Primary Care, the Care Team is dedicated to providing high-touch, high-quality care to patients, including coordinating care across various physicians and within the broader healthcare system. As a Medical Assistant, you will be a crucial member of this team, engaging patients during clinic visits, identifying their needs, and executing care plans to ensure positive patient outcomes and experiences. This full-time role is based at the Asheville location.

Requirements

• A high school diploma or equivalent education (GED)
• Graduated from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.)
• A minimum of 1 year of work experience in the healthcare industry, preferably as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience
• Certification in BLS (including CPR)
• Experience with an EMR and similar technology
• EMR experience and proficiency required
• US work authorization
• Strong interpersonal and communication skills, verbal and written
• High emotional intelligence and strong collaboration skills with a passion for patient care
• Positive and energetic attitude with a solutions-oriented mindset and a flexible approach to working
• High attention to detail, organization, coordination and planning skills

Nice To Haves

• Certification as a Phlebotomy Technician

Responsibilities

• Engage patients prior to provider visit, prepare and set expectations
• Plan for any necessary services or steps required in the clinic (e.g. flu vaccine, blood draw)
• Ensure exam rooms are clean, safe, and ready for patient visits
• Ensure efficient patient flow by preparing for the visit, rooming patients in a timely manner, getting necessary information, and assisting the provider with staying timely on their schedule
• Obtain vital signs, patient status and needs, and review medications
• Collects phlebotomy and other lab specimens; performs basic waived lab tests
• Deliver patient screenings per protocols and assists physician as needed
• Provide patient care in line with training, certification and regulations (e.g. vaccine administration)
• Catalogs and communicates patient needs to the PCP and broader Care team
• Supports other diagnostic and care needs for the patient, in collaboration with Care team
• As directed and in line with certification, supports pharmacy medication dispensing
• Schedule diagnostic testing
• Apply or assist with application for Durable Medical Equipment (DME)
• Provide telephonic support to patients, in line with protocols and physician direction
• Participate in care team meetings to discuss patient care and clinical operations
• Order supplies and stock exam rooms
• Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies

Benefits

• Paid holidays + PTO + sick time
• Company sponsored medical, dental, and vision insurance for you + your family
• FREE short-term and long-term disability insurance
• FREE $100k life insurance policy
• 401k plan with 4% company match + no vesting period
• $720 - $1,000 added to employee Health Savings Account annually for eligible health plans
• All clinic roles are eligible for a quarterly bonus!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED