Medical Assistant

University of Denver•Denver, CO

11h•$21 - $24•Onsite

About The Position

At the University of Denver, Student Affairs is at the heart of the student journey—empowering every student to thrive academically, personally, and professionally. Rooted in DU’s signature 4D Experience, our division is committed to fostering holistic development through four dimensions: deepen intellect, develop wellbeing, discover character, and design careers and lives of purpose. Our work reaches far beyond the classroom. Through dynamic, high-impact programs, services, and experiences offered at both the Denver Campus and the Kennedy Mountain Campus, we foster inclusive communities, promote health and wellness, cultivate exploration, engagement, and leadership, and develop a deep sense of belonging. We are committed to creating a high-touch environment where students and participants connect meaningfully, grow confidently, and thrive personally and collectively. As a division, we serve the broader DU and Denver community which includes: Current DU Students & Families Prospective Students & Families Faculty & Staff Alumni & Donors Local Community Companies & Organizations National Peers & Media Together, we are shaping a vibrant, supportive, and dynamic campus culture where every student and participant can discover their potential and make a meaningful impact. The Student Affairs division includes the following units: 4D Experience Student Affairs Administration: Fundraising, Marketing, Communication Housing & Residential Education Driscoll & Community Commons Denver Dining (Sodexo) Business Operations & Division Resources Student Engagement New Student & Family Programs Kennedy Mountain Campus DU Outdoors Wellness & Recreation Health & Counseling Center First@DU Learning Effectiveness Program Student Disability Services Student Outreach & Support Student Rights & Responsibilities Veteran & Military Resources Office of the Dean of Students Department Summary The University of Denver Health & Counseling Center ("the HCC") is students’ on-campus resource for quality medical and mental healthcare services, useful and engaging health education information, and support through transitions and challenges. We also work with campus and community partners to support your wider well-being and success in studies and life. www.du.edu/hcc Our Medical Services team includes physicians, nurses, psychologists, nurse practitioners, physician assistants, medical assistants and other health professionals staff the HCC. Nearly all students enrolled for academic credit (full-time or part-time, undergraduate or graduate) may use the HCC. The work environment is a busy out-patient office setting, which features a fast pace, frequent interruptions, daily contact with the public, and requires self-motivation. The workday involves balancing a variety of priorities and responding quickly to emerging problems. Office and patient care environments include: exposure to blood, body fluids and hazardous waste other than blood and body fluids; occasional exposure to toxins, and poisonous substances; occasional exposure to hazardous materials such as chemicals and liquid nitrogen; occasional exposure to dust, loud, unpleasant noises and combative situations; frequent exposure to communicable disease including COVID-19. Position Summary The Medical Assistant (MA) position is a full-time, fully benefited position. This role is responsible for five 8 hour shifts per week (Monday-Friday), with responsibilities including rooming patients, obtaining vital signs, phlebotomy, immunizations, CLIA waived laboratory testing, assisting providers with procedures/ exams/ treatments, and various other duties as assigned. Most shifts are from 8:00 am to 5:00 pm, with occasional shifts from 10:00 am to 7:00 pm. In addition to formal qualifications indicated below, the MA must be able to establish empathic connections with DU students while adhering to established DU and HCC policies and protocols. They should be familiar with and passionate about the medical needs of college students, ideally with experience working in a college health center. They should be comfortable operating a wide variety of medical equipment and office equipment. This position requires medical knowledge to perform duties under the direction of the providers. This position reports to the Associate Director of Medical Services, and the Medical Director. This position summary is not designed to capture all activities, duties, or responsibilities required for this position. Responsibilities may change or new ones may be assigned at any time.

Requirements

High School Diploma
Completion of a formal program or certification as a Medical Assistant or equivalent work experience
Completion of formal internship as a medical assistant in an outpatient clinical setting or equivalent work experience
Current CPR certification
Ability to operate a wide variety of medical equipment, as well as a personal computer, fax machine, and photocopier
Excellent interpersonal, oral and written communication skills
Broad perspective, maturity, discretion, confidentiality
Ability to work effectively and collaboratively with various students, parents, coworkers, and departments
Positive attitude and ability to adapt to change with equanimity.
This position also requires extensive collaboration with a variety of people and offices on campus
Ability to: perform simple motor skills; simple manipulative skills such as writing and picking up a telephone; moderately difficult manipulative skills such as typing; see clearly at both near and far distances; lift 35 lbs and communicate both verbally and in writing

Nice To Haves

Experience working in a college health center.
3+ years’ experience in an outpatient clinical setting

Responsibilities

Perform basic medical clinic tasks including rooming patients, obtaining and documentation of the patient's presenting chief complaint, vital signs, weight, height, allergies, medications, and relevant tests in the electronic record
Collect blood and body fluid samples by approved methods (venipuncture, finger stick, etc.), prepare and track specimens for testing and/or transportation to affiliate laboratory
Performs CLIA waived in-office laboratory tests, ECGs, nebulizer treatments, spirometry, ear lavage and other clinical procedures as assigned by treating providers
Administer immunizations, injections, and oral medications according to level of experience/training and current HCC protocol
Assist providers with patient examination, procedures both sterile and non-sterile, and treatment anticipating providers' clinical and therapeutic needs. Give certain medications and injections under provider's supervision /direction and per practice protocols.
Accurately document all information in the Electronic Health Record
Support clinic flow through active schedule management insuring patient/ student concerns are triaged and scheduled appropriately
Respond and provide assistance during emergency situations within the facility
Initiates protocols and standing orders appropriately.
Clean and stock rooms including autoclaving instruments
Perform supply inventory and ordering of necessary medical supplies
Assist in compliance with AAAHC accredited institution guidelines and practices including tracking, verifying, and ensuring compliance with various certifications (TB testing, influenza immunizations, medication storage temperature logs, ACLS crash cart readiness)
Maintain MA skill competency and enhance professional growth and development through continuing education activities. Share knowledge gained through continuing education with the staff
Assist with HCC Quality Improvement programs including developing, updating and implementing HCC policies and procedures
Perform duties in a cost-effective manner, striving to avoid wasting resources without jeopardizing quality of care and service
Interact with patients, visitors, and Health Center staff in a courteous manner, and demonstrates a sincere initiative in meeting patient needs. Ensures confidentiality of patient and institutional material
Support and uphold clinic policies, objectives, quality improvement, safety, environmental and infection control procedures, and codes and requirements of accreditation and regulatory agencies
Incorporates the values of inclusive excellence and multicultural humility into daily work
Other duties as assigned to support the work of the HCC