Medical Assistant (MA)

Proliance Surgeons•Kennewick, WA

12h•Onsite

About The Position

The Medical Assistant acts as a patient care coordinator and advocate, maintains clinical supplies, proper documentation and an optimal patient flow and experience, following OSHA/WISHA other compliance and regulatory guidelines.

Requirements

High school graduate or equivalent
Basic knowledge of medical terminology and medications
Basic computer knowledge and skills, including data entry
Superior customer service skills
Impeccable integrity
Great interpersonal skills, demonstrating patience, compassion, empathy and the ability to work well with all types of people
Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Use time efficiently, with attention to quality, detail, accuracy and completion
Consistency, timeliness and dependability
Effective team membership, supporting and working with others to achieve common goals
Ability to adapt to continuous change/flexibility
Demonstrated ability to continuously learn
Self-motivated; able to work with increasing independence, overcome obstacles and challenges with little supervision
Clear oral and written communication skills
Demonstrated aptitude to organize and prioritize work
Critical thinking and problem-solving skills
Skilled in coping with fast paced often stressful situations with unpredictable circumstances in a professional, safe, and efficient manner
Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision

Nice To Haves

Graduate of an accredited Medical Assistant Program
Current Washington State Medical Assistant Certification
1-2 years’ experience in a medical office
Familiarity with or working knowledge of Electronic Medical Records

Responsibilities

Assist in providing direct patient care for office visit patients, including arranging exam room instruments and equipment and maintaining supplies
Dispose of contaminated supplies and sterilize medical instruments
Position patients for exams and procedures
Collect and prepare laboratory specimens
Obtain vitals, patient history, and chief complaints
Perform other patient care related duties as necessary
Assist provider within clinic procedures, including preparing patient exam, dressing, and/or procedural areas using vigorous aseptic technique
Hold patients in position for extended periods of time, manipulate body parts, use instruments to hold procedural or imaging areas immobile, or position patients on tables
Hand provider instruments while standing for long periods of time
Report test results to patients as indicated by physician in a timely manner
Chart all vital information in electronic record and ensure all information related to medication, health history, and reason for visit is obtained and documented
Perform phone triage, post-op calls, and respond to voicemail messages, performing required actions within specified timeframes
Document all encounters
Maintain patient documentation for visits and communications (in person or over the phone)
Coordinate care and diagnostic testing at other facilities as indicated by physician
Assist provider in e-scribing and maintaining medication lists
Assist provider in maintaining communication with referring doctors
Maintain equipment and ensure supplies are stocked and in place
Follow all other daily team duties and special tasks as assigned