About The Position

The Medical Assistant provides both administrative and clinical support to ensure efficient primary care delivery while fostering a smooth, compassionate, and patient-focused experience. Full Time/Benefits Eligible Monday, Tuesday - 9a - 5:30p, Wednesday, Thursday - 7a - 4p, Friday - 7a - 3p Columbus, OH

Requirements

  • High School diploma or equivalent
  • Graduate of a Medical Assistant program
  • Self-disciplined, energetic, passionate, and innovative
  • Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
  • Ability to maintain confidentiality at all times
  • Ability to react calmly and effectively in emergency situations
  • Ability to interpret, adapt, and apply guidelines and procedures
  • Ability to communicate clearly and document efficiently in EHR
  • Knowledge in vaccine administration, storage, handling and documentation
  • Knowledge and understanding of medical terminology
  • Knowledge of patient care and examination procedures
  • Knowledge of using medical equipment and instruments to administer patient care
  • Knowledge of common safety hazards and precautions to establish a safe work environment
  • Skill in assisting in a variety of treatments and medications, as directed
  • Skill in taking vital signs
  • Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
  • Customer service skills; social perceptiveness and service oriented
  • Excellent time management skills and ability to multi-task and prioritize work

Nice To Haves

  • MA certification

Responsibilities

  • Work closely with the clinical care team to deliver the best care for our patients.
  • Foster a climate allowing for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes.
  • Collaborate with other care team members to address gaps in care (chart prep).
  • Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources.
  • Act as a patient advocate to ensure highest quality of care for our patients.
  • Set-up medical equipment and perform related tests as applicable, administer injections, and perform routine specimen collection and point of care tests.
  • Responsible for vaccine administration as directed.
  • Interview patients regarding medical concerns and obtain medical history.
  • Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients’ EHR.
  • Responsible for blood draws and specimen processing.
  • Assist in performing routine medical procedures as requested.
  • Prepare patients and treatment rooms for exams. Drape patients with covering and positions instruments and equipment.
  • Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed.
  • Communicate test results to patients as directed.
  • Assist in patient education with related educational tools, periodicals, flyers, and handouts.
  • Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).
  • Respond to patient phone calls, as appropriate.
  • Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation.
  • Attend meetings and participate in classroom activities as needed.
  • All other duties as assigned.
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