Medical Assistant - Full Time

American Family CareHendersonville, TN
6d$18 - $21Onsite

About The Position

At American Family Care, our Medical Assistants are the heartbeat of the clinic — blending clinical skill, patient service, and front-desk/insurance verification expertise to keep our centers running smoothly. Whether you’re triaging a patient, drawing blood, or ensuring accurate insurance eligibility, you’ll play a key role in delivering care and ensuring our services are paid correctly. If you thrive in a fast-paced urgent care or medical office setting, adapt quickly, and pride yourself on both accuracy and compassion, we want you here.

Requirements

  • Completion of an accredited Medical Assistant program.
  • Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire.
  • At least 1+ year of experience with insurance verification and patient registration required.
  • Current Basic Life Support (BLS) certification (or ability to obtain before starting).
  • Must successfully pass a drug screen and criminal background check as a condition of employment.
  • Full availability including ability to work evenings/weekends and float to nearby centers as needed.

Nice To Haves

  • Urgent care or emergency room experience highly valued.
  • EMR proficiency (Experity preferred); comfort with payer portals (e.g., Waystar).
  • Proven venipuncture and specimen collection skills.

Responsibilities

  • Greet and triage patients, collect vitals/histories, perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy.
  • Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain EMR accuracy.
  • Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism.
  • Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection-control and HIPAA standards.

Benefits

  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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