Medical Assistant - WJMC Urology Clinic

LCMC Health•New Orleans, LA

2d•Onsite

About The Position

Your job is more than a job Medical Assistant or Certified Medical Assistant Full-time WJMC Urology Clinic Marrero, LA As a Medical Assistant, you’re on the front line of care. You’ve developed that sixth sense of anticipating and answering the needs of your patients. You provide clinical and non-clinical assistance to physicians, providers and licensed staff in the management of patient flow and the environment of care such as answering phone messages, scheduling authorization of procedures, surgeries, deliveries and stepping in as needed to cover other duties that fall within the scope of non-licensed staff. Your personal prescription for patient care includes a healthy dose of kindness, respect, and empathy with everything you do. You emit positive energy in everything you do. No one else can do what you do, the way you do it, and you can consider that your personal power. We love the way you think. Your experiences, knowledge, skills, empathy, compassion, and your “little something extra” all add up to you. And we’re excited to get to know you and find out what you’ll bring to this medical assistant role.

Requirements

High School diploma, GED or equivalent or 2 years of appropriate work experience.
Current American Heart Association BLS certification.
For Certified Medical Assistant LCMC Health accepts: American Association of Medical Assistants – Certified Medical Assistant National Healthcareer Association - Certified Clinical Medical Assistant Certified Medical Assistant - NPCE

Responsibilities

Measures and records appropriate vital signs, identifies abnormal values and reports findings to the appropriate nursing staff or medical provider.
Assists with patient arrival to the clinic, schedules new and follow-up patient appointments and facilitates a smooth patient exit from clinic.
Recognizes emergencies and responds appropriately in adherence to organizational policy and procedure.
Provides for comfort needs of patients with consideration of age and special needs.
Demonstrates a working knowledge of clinic equipment, including preparation of equipment, testing of equipment for safety prior to use on patients, cleaning and disinfecting of equipment (between patients and at clinic’s end) according to hospital policy.
Maintains linens, supplies, equipment for clinic use and stocks exam rooms/tables appropriately.
Properly collects, prepares, secures laboratory specimens for testing and/or transport when necessary.
Documents appropriately in the patient medical record according to established departmental guidelines.
Properly navigates Electronic Medical Record to obtain laboratory and radiology results, outside medical records, updates patient demographic data and schedules follow-up appointments.
Prepare safety reports when warranted or as directed by the Clinic Manager/designee.
Maintains privacy of patient personal health information by ensuring computer screens are secure in the absence of medical/nursing/clinical staff.
Demonstrates honesty, promptness, dependability, courtesy and respect in interactions with patients, caregivers, customers, co-workers and staff.
Consults and keep clinic managers informed of clinic activities, requirements, and problems.
Demonstrates ability to manage patient and/or co-worker complaints in a calm, positive, non-judgmental manner, and reports these events to clinic manager on a daily basis.
Maintains strict patient confidentiality exemplified by discussing issues only with appropriate persons and in a place and manner.
Implements standard and transmission-based precautions, per hospital policy.
Ensures patient safety during clinic visits, per hospital policy.
Reports any safety hazards or violations in patient or clinic environment to Clinic Manager or designee.
Actively participates in Quality Improvement Process, including QAPI projects and EOC Rounds.
Participates in the clinic preparation process by gathering appropriate clinical documentation for review by the medical provider.
Obtains medical records from outside facilities when needed or requested by medical provider.
Scans outside correspondence into the appropriate area of the electronic medical record.
Answers the telephone and routes calls promptly to the appropriate person.