Medical Assistant - MS Center - Springfield

Trinity Health•Springfield, MA

31d•Onsite

About The Position

Trinity Health Of New England Medical Group is looking for a Medical Assistant to join a mission-driven healthcare team. Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors. This person is responsible for preparing patients for office visits, performing tasks including escorting patient to treatment rooms, obtaining pertinent patient information for medical records, and documenting information in patients’ chart. The Colleague will also be responsible for processing patient telephone calls and correspondence for the practice, organizing and prioritizing duties to optimize efficiency and promoting positive patient outcomes. About Trinity Health Of New England: We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

High school diploma or equivalent required.
Minimum of six (6) months of related work experience is required.
Excellent communication and people skills.
Customer/patient service orientated.
Work requires the ability to gather and interpret data in situations where the information or problems are not overly difficult or complex.
Work requires the ability to multi-task.
Work requires the ability to exchange information on factual matters; schedule appointments, assess and record vital signs in patient’s chart, explain policies and procedures, and relay patients’ need to appropriate personnel.
This type of interaction requires courtesy and tact when dealing with patients and their families and /or health care system colleagues.

Nice To Haves

Knowledge of medical assisting normally associated with obtaining an Associate’s Degree in Medical Assistance is preferred.
National Certification as a Medical Assistant preferred.

Responsibilities

Prepares exam and treatment rooms.
Prepares patients for examination and treatment.
Ensures patient is given appropriate clothing in preparation for the expected physical exam or minor surgeries
obtains pertinent history, enters into the medical record including chief complaint, medical and surgical history, allergies, medications, and appropriate review of systems, and takes/documents patient vital signs.
In treatment rooms, serves as a scribe between patient and physician, documenting all relevant information.
Processes and files all lab/diagnostic test results, correspondence, clinical notes in patients’ chart after they have been reviewed by the physician.
Assures accurate and complete documentation on patient records and notifies providers and other departments of diagnostic testing results.
Coordinates patient flow in the office.
Collaborates with receptionist to make certain that patients are seen in a timely and efficient manner.
Assists front office personnel by answering the telephone, scheduling patient appointments, and other tasks as needed