Medical Assistant - Mountainview

AllCare Management Services•Grants Pass, OR

1d•Onsite

About The Position

Responsible for providing professional care to the patients under the supervision of the provider. Assists provider(s) in coordinating patient care. Functions as the primary liaison between patients and provider.

Requirements

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of the employee or others.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Has advanced basic computer job skills including logging on to systems, ability to communicate by email, ability to compose documents, enter database information, create presentations, download forms, and preserve/backup important data.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Attentive, empathetic, and wants to learn.
Collaborates and finds ways to work with our diverse culture.
Empathy for others.
Ability to work with people with mental illness and from diverse backgrounds and experiences.
Current BLS Certification (or willing to be certified within 90 days of hire).

Nice To Haves

1-2 years’ experience working in a medical office, preferred.
Current Medical Assistant Certification, preferred.
Being bilingual in another language, including American Sign Language (ASL), is an invaluable skill that enhances our ability to deliver culturally responsive care.

Responsibilities

Rooms patient and prepares patient for provider.
Receives and returns all telephone calls in a courteous, professional, and timely manner.
Gathers all written information, documents patient symptoms, and relays message to appropriate provider(s).
Preps patient chart notes for provider’s future patient appointments.
Manages Medication prior authorizations.
Screens patients for same day appointments, recording vital signs, current medication list, and chief complaint. Confers with the provider(s) for work-in appointments.
Ensures confidentiality and compliance with healthcare regulations, including HIPAA.
Handles phone calls for patients calling in with medical concerns. Documents all calls in respective patient charts, verifies the phone number and pharmacy preference.
Ensures patient charts contain all current pertinent information within EHR and are placed in designated areas for the provider’s use.
Maintains exam rooms with necessary supplies and materials.
Prepares list of medical supplies needed and gives order requests to Practice Manager.
Ensures rooms and equipment are kept clean; maintains laboratory equipment when necessary.
Prepares equipment and aids providers during treatment, examination, and testing of patients.
Greets patients and prepares them for physician examination.
Screens patients for appropriate information.
Instructs patients in the collection of samples and tests.
Maintains/reviews patient records, charts, and other pertinent information.
Records tests and examination results in the patient's chart.
Verifies prior approval before referring to Immediate Care, Urgent Care, or Emergency Room, unless life-threatening issue.
Orders immunizations as needed following standing orders.
Assists with surgeries and office procedures as needed, dresses wounds, and provides other patient care; handles lab specimens and conducts approved in-office testing.
Instructs patient and family regarding medications and treatment instructions.
Ensures all medications are filled or refilled as instructed by the provider per medication protocol.
Promotes a positive and professional company image when communicating with co-workers, providers, patients, outside health providers, and the public.
Administers medications, immunizations, etc. as directed by MD, PA, or NP staff.
Maintains punctual, regular and predictable attendance.
Works collaboratively in a team environment with a spirit of cooperation.
Respectfully takes direction from leadership.
Meets all required training including those listed in Relias Learning Module System (LMS).
Performs other duties as assigned.