Medical Assistant WellMed Mobile Clinic and PSU Team

UnitedHealth Group Inc.•El Paso, TX

53d•$16 - $28

About The Position

The Certified Medical Assistant for the Mobile Team performs a variety of healthcare screening activities to assist providers in conducting quality clinics, including administering injections, diagnostic testing, phlebotomy, quality surveys and various other procedures. Delivers exceptional customer service and maintains established quality control standards. This position will work directly with our quality mobile team, contracted physician groups and staff in the respective markets as assigned.

Requirements

High school graduate or GED equivalent
Current, nationally recognized Medical Assistant certification or registration required or must obtain the designation within 180 days of employment hire date
Current BLS certification for healthcare providers (written exam and in-person assessment) at time of hire or within 30 days of hire
Knowledge of medical terminology
ICD-10 and CPT coding
Basic computer literacy
Proven ability to react calmly and effectively in emergency situations
Proven good communication and customer service skills
Proven ability to travel frequently within assigned market
Proven flexible and adaptable to change
Reliable transportation for daily travel to various clinics as assigned
Valid drivers license within the state of work
This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease

Nice To Haves

Graduation from an accredited Medical Assistant program
1+ years of experience as a Medical Assistant
1+ years of related experience in a medical setting
Bilingual (English/Spanish)

Responsibilities

Performs all duties within the scope of a Certified Medical Assistant (procedures, injections, diagnostic testing, phlebotomy)
Coordinates healthcare screening results as directed by providers, company standards, and policies
Travels with the mobile team to clinics and centralized locations to conduct screening clinics to support contracted physician network
Rooms patients according to company standards
Follows all physician office guidelines while conducting screening clinics onsite at contracted physician clinics
Arrives to all clinics as least 15 minutes early to introduce the team to the office staff and set up equipment in exam room designated for clinic
Organizes onsite clinics to ensure all equipment and supplies are on hand and set up in the exam rooms prior to receiving patients for screening appointments
Performs and completes all quality program health screenings per required metrics. Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge
Processes appropriate documents in an organized and accurate manner and copies all physicians on patient results and quality forms submitted
Reviews all patient screening forms to ensure all outstanding healthcare screenings are performed and reviews medical records and collect referral information for colon screenings, DM eye exams, mammograms and labs
Records patient care documentation in the medical records accurately and according to company policy
Conducts post audits on all information submitted to quality program to make sure information is complete and presented within the guidelines. Any items rejected due to noncompliance will be researched and resubmitted according to guidelines
Reviews all medical information, test results and suvey questions prior to the patient leaving to ensure all information is captured
Presents abnormal results to the provider promptly to ensure there is not an emergent condition that needs immediate attention
Post clinic preparation of mobile team charts for faxing, filing and forwading to the PCP offices
Compiles results and enters information into utilization reports for submission to management
Works as a liason between mobile team, physician business managers, and contracted PCP offices to ensure all patient information is reported accurately and are completed. Offers solutions to improve quality goals
Coordinates with the providers and contracted PCP groups to ensure timely submission of their screenings to the DataRaps department
Maintains confidentiality of all materials handled within the department as well as proper release of patient information at all times
Maintains certifications (MA and CPR) and quality control standards
Participates in marketing events as determined by business need
Performs all other related duties as assigned