Medical Assistant

GoHealth Urgent Care•Port Jefferson, NY

23h•Onsite

About The Position

Northwell, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the NYC, Long Island and Westchester regions. At Northwell-GoHealth Urgent Care, the focus is on placing the needs of patients first by providing an effortless patient experience, a welcoming culture of care, and seamless integration with market-leading health systems and communities. The Medical Assistant assists in the examination and treatment of patients under the direction of an urgent care provider. This role involves managing the check-in and registration process, interviewing patients, measuring vital signs (pulse rate, temperature, blood pressure, weight, and height), and recording information on patients' charts. The Medical Assistant may also be required to draw and collect blood samples from patients, prepare specimens for laboratory analysis, and prepare treatment rooms for patient examinations.

Requirements

High School Diploma required
Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA)
Ability to type quickly, basic computer knowledge
Proficient in Microsoft Word and Excel
Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
Exceptional written and verbal communication skills
Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

Nice To Haves

Graduate of a Medical Assisting Program preferred
Phlebotomy and EKG experience preferred
Medical Assistant experience preferred
Front Desk experience preferred

Responsibilities

Assists in examination and treatment of patients under the direction of an urgent care provider
Manages the check-in and registration process
Interview patients
Measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height)
Records information on patients' charts
May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis
Prepares treatment rooms for examination of patients
Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility
Process co-pays and schedule patient appointments for assigned center
Coordinate provider referrals to assigned Specialist
Answer patient questions regarding their care and keep them informed of their status
Inform technical staff of patient flow
Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed
Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider
Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed
Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies
Responsible for maintenance of medical records and scanning charts to patient files
Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
Ensure reception is well maintained
Conduct courtesy call-backs for patient follow-up
Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building
Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed
All other duties as assigned