HCA Medical Assistant 9:30am - 6:00PM

Beth Israel Lahey Health
4d$21 - $28

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Supports smooth and efficient practice operations, while contributing to BIDMC's promise of providing extraordinary care. Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person. In addition to medical assisting, provides administrative tasks as needed, including but are not limited to greeting, check-in, and scheduling. Assists patients who have physical and psychological limitations with ambulation and patient care functions.

Requirements

  • High School diploma or GED required.
  • Basic familiarity with computers.
  • Ability to navigate at a basic level within web-based applications.
  • MA, EMT, CNA, LNA certificate or diploma; OR at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.

Nice To Haves

  • Phlebotomy certificate

Responsibilities

  • Performs medical assisting duties which may include, but are not limited to, vital signs, height and weight, EKGs, performing phlebotomy and assisting during routine procedures.
  • Ensures that all patient care areas are clean, organized, stocked and ready for patient use.
  • Escorts patients to ancillary service areas such as radiology and lab as needed.
  • Performs appropriate point of care testing, such as lab tests and specimen collection.
  • Implements quality control standards to ensure proper functioning and accuracy of testing equipment.
  • Provides patients with relevant instructions for specific tests and procedures.
  • Monitors, orders and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates.
  • Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners.
  • May retrieve schedule VI and over the counter medications only, under supervision of licensed providers; is not authorized to perform licensed personnel duties, which include but are not limited to drawing up medications, medication administration or flushing IVs.
  • Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider.
  • As directed by a clinician, enters/scribes orders for tests, services or appointments in OMR.
  • During the visit, accurately documents tasks, as they are completed, in OMR to ensure proper billing (Facility Worksheet).
  • Prepares schedules, patient charts and other documents as needed for clinical activities, in accordance with Medical Center standards.
  • Procures and correlates medical correspondence as directed by department.
  • Monitors patients and visitors entering, waiting, and leaving the practice.
  • Facilitates timely flow and informs patients and providers of delays in a timely manner.
  • Acts as liaison between patient and practice staff to ensure optimal flow and service delivery.
  • Ensures waiting room materials are organized and stocked as directed by the department.
  • May answer and screen telephone calls.
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