Medical Assistant (MA), Orthopedic Clinic

Lifepoint Health•Ottumwa, IA

About The Position

Provides direct and indirect patient care in the clinic setting. Provides care that reflects initiative, flexibility and responsibility indicative of professional expectations, under the supervision of a provider maintaining regulatory requirements, nursing and office policies, procedures and standards.. Determines priorities of care based on physical and psychosocial needs, as well as factors influencing patient flow through the system. Communicates with providers about changes in patient's condition, including results of diagnostic studies and symptomology.

Requirements

Ability to organize, coordinate and evaluate patient information
Ability to communicate effectively
Ability to be flexible and function under stressful situations
Ability to train and mentor new staff members
High school graduate or equivalent
5 years medical experience in a physician’s office or equivalent in combination of training or experience preferred

Responsibilities

Provides direct patient care under the supervision of a provider, evaluates outcomes, consults with other health team members as required within the certified/registered medical assistant scope of practice.
Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
Performs laboratory testing in accordance with protocols and guidelines.
Performs EKG’s, vitals, manual blood pressures, spirometry and assists with procedures when needed.
Answers telephone calls in a professional manner; appropriately prioritizing and communicating messages to Revised Feb 2015 the provider.
Appropriately and timely orders testing per provider’s request, obtaining authorizations and pre-certifications, as required for reimbursement.
Completes all provider assignments/patient follow-up by the end of each day.
Maintains patient exam rooms, laboratory, patient restroom, and workstations according to standard.
Maintains pending test results and coordinates test tracking system to ensure all results are received and reviewed by provider.
Maintains established office policies and procedures, objectives, performance improvement program, safety, environmental and infection control standards.
Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with office standards educating patients and families as needed.
Maintains office instruments; knowledgeable of sterilization techniques and biological indicators for sterilization.
Ensures an adequate stock of supplies assisting in cost containment through appropriate ordering and conserving of supplies and equipment.
Demonstrates the ability to be flexible, organized and function under stressful situations.
Obtains Advance Beneficiary Notice for Medicare patients for possible non-covered procedures.
Reviews Athena workflow dashboard and completes necessary tasks.
Maintains daily and monthly logs as required (fridge temps, AED, medication expiration dates).
Provides coverage at other clinics when/if necessary.
Other duties as assigned