Medical Assistant - Weekends

Accelerated Urgent Care•Clovis, CA

just now•Onsite

About The Position

The Medical Assistant position (Back Office) provides a friendly, compassionate, efficient and environment for patients and providers to ensure the highest level of productivity. They will perform a variety of duties related to patients’ assessment, treatment, reevaluation, and discharge. This position will take patient vitals, chart procedures, and provider orders and assist in managing patient flow. Must be able to have face-to-face conversations with patients and staff. Must be able to lift 25 lbs. Work is performed in a medical office setting. Physical demands of position: must be able to sit for long periods of time, must have the manual dexterity to work computer systems and keyboard.

Requirements

Medical Assistant Diploma from an accredited school/program
Excellent, top-notch customer service skills
High school diploma or GED required.
Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience in a medical receptionist/customer service role.
Knowledge of multi-line phone systems.
Proficient in computers and relevant software applications and practice management technology including electronic recordkeeping.
Knowledge of customer service principles and practices.
Demonstrated initiative and strong organizational skills.
Exceptional interpersonal communication skills with a positive tone and welcoming body language.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Deals with confidential information and/or issues using discretion and judgment.

Nice To Haves

2 years of experience as a medical assistant.
Confident with blood draws.
Previously performed COVID testing.

Responsibilities

Ask questions to collect background story -- leaving notes for providers
Review health summary with the patient, ensure all the info is accurate
Take the patient's vitals and record
Close the loop and ensure that all follow-ups are handled per clinical process and in a timely manner.
Confirm patients’ current pharmacy preference and update in Experity.
Process any Rx
Order Labs and imaging
Ensure all Dx codes are properly added to lab and imaging orders
Document every interaction appropriately and timely
Assist our in-clinic providers with support during exams, procedures
Chaperone for patient exams.
Adhere to sterile technique.
Process specimens appropriately.
Set up exam rooms with the correct instruments prior to patient rooming.
Act as a pack with fellow MAs, front office staff, and NPs/MDs to ensure the proper clinic flow.
Leverage providers with signals if they are running behind / clinic is backed up.
Communicate and collaborate with your team if there are delays ensuring a high-quality patient experience.
Monitor the schedule to know who has checked in and respond in a timely manner.
Uphold the clinical guidelines for Phlebotomy.
Perform difficult sticks regularly, and with confidence.
Leverage providers to review labs, and leverage providers in delivering results to the patient.
Follow the system for Lab review as established by the Medical Director.
Ensure that all labs are closed out each day.
Maintain the order and spotlessness of the clinic.
Maintain standards for cleanliness.