Medical Assistant
About The Position
Tides of Mind Counseling of Connecticut, part of the Optum family of businesses, is seeking a Medical Assistant to join our team in Middlebury, CT. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Behavioral Care Team, you’ll be an integral part of our vision to make healthcare better for everyone. As a Medical Assistant, you will perform various office and clinical duties to keep our healthcare practice running efficiently. You will work directly with psychiatry staff to maintain patient records, triage calls, record patient requests for refills, Medical Assistants also assist with front desk duties such as checking patients in and out, collecting consent forms, and identifying patients. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Explore opportunities at Optum Behavioral Care. We’re revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We’re connecting care to create a seamless health journey for patients across care settings. Join our team, it’s your chance to improve the lives of millions while Caring. Connecting. Growing together.
Requirements
- High School diploma or equivalent (GED)
- Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS (or other EHRs)
Nice To Haves
- Current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
- 1+ years of experience working in a medical office
- Experience working in a behavioral health practice
Responsibilities
- Maintain a positive public relations image with peers, patients, and visitors by presenting a positive, helpful attitude
- Facilitate Medication refills via EHR
- Collect Co-Pays
- Gather data relevant to the patient's age group and individual needs
- Receive and document telephone messages and record requests in the EHR system
- Confirm scheduled appointments and follow up on missed appointments
Benefits
- In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
