Medical Assistant, Vascular Surgery

Mass General Brigham•Dover, NH

13d•$17 - $24•Onsite

About The Position

We are seeking a full-time, 40-hour Medical Assistant to support the practice onsite Monday through Friday between the hours of 8:00am-5:00pm. The practice operates with a single Medical Assistant and fosters a highly collaborative, supportive environment. There is active physician recruitment underway to support continued growth and expanded access to care. Currently, providers in this practice include locum physicians who split their time between the hospital and outpatient setting. The clinic is currently seeing patients 2–3 days per week, with plans to expand to a full 5-day schedule in the future. On non-clinic days, the MA dedicates time to administrative duties. On clinic days, the provider will see an average of 15 patients, primarily caring for individuals with wounds and post-operative amputations. Responsibilities in this role include dressing changes, wound care management, and close collaboration with surgeons to support patient recovery and continuity of care. The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Requirements

High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred
Direct MA experience or medical field work 1-2 years required
Strong interpersonal and communication skills are essential for success in this position.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Comply with all local, state, and federal privacy and confidentiality rules and regulations.
Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record (EHR) systems and medical office software.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Managing one's own time and the time of others.

Nice To Haves

Basic Life Support [BLS Certification]
Certified Medical Assistant [National Certification]
EPIC experience
Surgical experience
Specialty experience
Ambulatory experience

Responsibilities

Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
Maintains inventory of immunizations and check expiration dates.
Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

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