Medical Assistant - Oncology Clinic - MA
About The Position
The Medical Assistant (MA) in the Mayo Clinic Oncology Department plays a vital and dynamic role, encompassing a broad range of responsibilities. This position requires a highly adaptable individual who is cross-trained to perform both front-office and back-office duties, contributing significantly to patient care and clinic operations. This role offers a degree of autonomy, with Medical Assistants working independently at times, alongside a supportive team environment. Please note that this position does not involve assisting with specialized procedures.
Requirements
- High school diploma or GED equivalent.
- Graduate from a Medical Assistant diploma or associate degree program or hold an active Medical Assistant certification (CMA), or registration (RMA) or Certified Clinical Medical Assistant (CCMA) certification.
- Maintains Basic Life Support (BLS) competency.
- Excellent communication skills (verbal and written).
- Experience working in a team environment.
- Computer proficiency required, including prior experience with electronic medical record systems.
- Ability to work daytime hours, flexibility may be required to meet staffing needs.
- Ability to adapt to unpredictable situations within the work setting.
Nice To Haves
- Active Medical Assistant certification (CMA), or registration (RMA) or Certified Clinical Medical Assistant (CCMA) is preferred.
- Experience in an Oncology setting is preferred.
Responsibilities
- Perform phone triage, assessing patient needs and directing calls appropriately.
- Retrieve and manage patient records, ensuring accuracy and confidentiality.
- Assist patients with FMLA paperwork, providing necessary documentation and support.
- Administer injections as directed by clinical staff.
- Room patients, prepare them for examinations, and gather initial patient information.
- Process prescription refills efficiently and accurately.
- Manage genomic testing requisitions, ensuring all necessary steps are followed.
- Work independently on assigned tasks while also collaborating effectively as part of the healthcare team.
- Medical Assistants in the Oncology Clinic are cross-trained.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
