Medical Assistant

PDS Health•Surprise, AZ

About The Position

Now is the time to join PDS Medical Group Festival. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Medical Assistant will be responsible for assisting the physician/APRN(s) with patient care, clerical, data entry, medical record obtainment, environmental and organizational tasks, assisting with medical procedures, obtaining appropriate consents, conducting patient handoffs and providing information to patients so they may fully utilize and benefit from the practices services.

Requirements

Current MA/BLS/CPR certification required
Minimum of one-year experience in a medical office setting as a medical assistant
Phlebotomy experience required minimum of one-year experience
High School Diploma or equivalent
Computer skills including data entry and Microsoft suite—Outlook, Word and Excel
Knowledge of electronic health records
Knowledge of supply management
Excellent oral, written and verbal communication skills
Knowledge of infection control
Demonstrated ability in creating a safe, effective environment
High level of professionalism, customer-centric focus, confidentiality
Kind and courteous bedside manner
Ability to effectively work with a team and support clinical staff to ensure they are setup for success and that patients have the Perfect Patient Experience
Self-motivated, reliable individual capable of working independently as well as part of a team
Organized, detail-oriented individual able to work in a fast-paced environment
Ability to multi-task effectively without compromising the quality of the work

Nice To Haves

Bachelor’s Degree; considerable prior coursework or on-the-job training in field of medical assisting
Proficiency in Epic EHR

Responsibilities

Thoroughly completes patient intake and rooms the patient, preparing them for examination and treatment
Completes and documents patient intake including, but not limited to reason for visit, medical history, medications, current conditions and vital signs in the EHR
Responsible in selection, setup and maintenance of medical supplies and equipment for all examinations and procedures, including advanced planning and subsequent sterilization afterward
Gives injections, applies splints and dressings, and facilitates simple wound management under APRN or physician orders
Required to draw and collect blood samples and specimens from patients and prepare/transport specimens for laboratory analysis with the highest level of care to ensure no errors and the highest level of patient comfort and care
Responsible for charting on behalf of clinician ensuring information is accurate and documented correctly. May perform these tasks by employing the electronic medical record (EMR) system or by manual means
Appropriately documents new prescriptions and refills
Completes pre-authorizations for medications and procedures as needed
Completes lab and radiology ordering in the system and through the documented workflow to ensure the highest, most efficient coordination of patient care
Inputs and completes all necessary orders for referrals in the EHR and completes the documented workflow to ensure the highest, most efficient coordination of patient care between our clinicians and the specialist
Completes chart checks and schedule reviews in advance to ensure effective, productive scheduling
Provides the highest level of customer service and patient advocacy to patients ensuring they are thoroughly educated and guided through their visit and understand their long-term treatment plan for optimal health and/or ongoing disease management
Coordinates the patient handoff by obtaining all necessary information adhering to the documented workflow for the clinician and then, after the appointment, back from the clinician for appropriate, accurate patient discharge
Responsible for ensuring patient retention and practice financial success by ensuring patients leave with all necessary follow-up appointments and annual physicals scheduled
Maintains a neat and professional work environment
Stocks exam rooms, monitors equipment and maintains the highest cleanliness standards
Performs other duties as assigned