Medical Assistant

Associated Medical Professionals of NY, PLLC•Syracuse, NY

19h•Onsite

About The Position

The role of the Medical Assistant is to provide both administrative and clinical support to the clinics. The Medical Assistant must be able to work independently as well as interact as part of a team, consistently demonstrating respect and consideration to fellow staff members. Certain duties may vary based upon office location and department structure. This role involves administrative tasks such as answering incoming phone calls, addressing patient requests, scheduling appointments, contacting patient no-shows, distributing patient records, preparing new patient charts, ensuring medical information accuracy, processing outgoing patient referrals, checking out and discharging patients, collecting copayments, and ensuring supplies are stocked and the work area is maintained. Clinically, the Medical Assistant prepares examination rooms, greets and escorts patients, prepares patients for appointments, ensures medications are charted, verifies patient history, obtains vital signs, and assists physicians with office procedures. The Medical Assistant also collaborates with RNs and LPNs to provide high-quality patient care and maintains working knowledge of OSHA compliance standards, completing all required training and in-services.

Requirements

High School graduate or equivalent required
Medical Assistant degree from an accredited vocational institution, or a community college course in Medical Assisting
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Thorough knowledge in computer information systems

Nice To Haves

Minimum of one (1) year experience preferred
Certified in Medical Assisting strongly preferred

Responsibilities

Provide both administrative and clinical support to the clinics
Work independently as well as interact as part of a team
Consistently demonstrate respect and consideration to fellow staff members
Answer incoming phone calls addressing patient requests
Schedule appointments as needed
Contact patient no shows and reschedule appointments on an as needed basis
Distribute patient records to the medical staff
Responsible for new patient chart prep
Ensure all medical information is accurate and available for review by proper personnel
Process outgoing patient referrals as required
Check out, discharges, of patients and collects any necessary copayments
Ensure all supplies are properly stocked and MA maintains effective work area
Schedule patient appointments and medical procedures, (x-rays and diagnostic testing) using the EMR system as needed
Obtain surgical and diagnostic insurance authorizations
Prepare examination room and ensures the necessary supplies required for patient care are readily available
Ensure examination rooms are cleaned and supplies are stocked
Greet patients in the waiting area in a prompt, courteous and helpful MA manner
Escort patients to the lab or applicable examination room for their scheduled appointment to prepare the patient for their appointment (i.e. assists patient in placing personal belongings in the appropriate place in the exam room)
Ensure any medications brought to the visit by the patient are placed into patient’s chart
Verify patient’s history prior to seeing the physician
Obtain patient’s vital signs including weight, blood pressure, respiration and pulse and ensures they are recorded in the EMR
Assist the physician with office procedures to carry out a specific task, as a second pair of hands do not require administration of medications
Collaborate with the RN’s and LPN’s to provide high quality patient care
Maintain working knowledge of OSHA compliance standards and applies these policies and procedures to daily responsibilities
Complete, in a timely manner, all training and in-services, including but not limited to annual OSHA training and PPD placements