Medical Assistant

Mosaic Health•Fort Myers, FL

29d

About The Position

This position is responsible for assisting in examination and treatment of patients under the direction of a physician. Interviews patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records or inputs information to patients' medical record. Prepares treatment rooms for examination of patients.

Requirements

High school diploma or General Education Degree (GED); or one to three months’ related experience and/or training, or equivalent combination of education and experience.
Completed medical assistant program but did not sit for certification exam or Physician trained.
Perform all Medical Assistant responsibilities, as defined by the job description.
Successfully complete all required training on time.
1 – 4 years of experience in a clinical setting or patient environment.
Is gaining or has attained full proficiency in job duties.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Have a positive customer service attitude and are energized by helping people.
Assimilate information and listen well.
Have a strong work ethic that includes thoroughness and attention to detail.
Understand that success comes from working together (team player)
Adapt to changing circumstances with patience and determination.
Love to solve problems creatively and think analytically.
Pride themselves on their ability to organize and process information.
Take ownership of outcomes in providing quality service and support.
Get excited with comprehensive training and continued opportunity to grow/develop.
Ability to work independently in a fast-paced, cross-functional environment

Responsibilities

Interviews patients in the exam room, obtaining and documenting information relevant to patient care. Follow standard workflows and questionnaires to maximize patient interactions and documentation.
Verifies patient information, reviews and updates medical history, and takes vital signs based on appointment types.
Prepares treatment rooms for examination of patients, including stocking and cleaning.
Assists provider by preparing patients for physical examinations and by assisting with procedures.
Follows telephone screening guidelines for answering the phone; identifies patient's health problem or concern and directs calls.
Consistently schedules patient appointments and referrals demonstrating understanding of scheduling guidelines and patient needs. Reason for appointment is clearly documented.
Cleans and prepares instruments for sterilization.
Uses software following established protocols for documentation, responding to requests, and initiating appropriate tests and orders.
Maintain HIPAA compliant computer access, including only secure means of handling and forwarding PHI (e.g., no emails, texts, or phone messages).
Maintains clinical proficiency in practice specific competencies.
Demonstrate excellent service to internal team members and patients.
Perform other related duties as assigned.