Medical Assistant Part-Time, Dr. Donald Brothers Jr., Allergy, Downtown Nashville

Heritage Medical Associates•Nashville, TN

8d•Onsite

About The Position

The Allergy Specialist is a member of the patient care delivery team and may perform clinical and administrative duties within scope of state laws and regulations. The Allergy Specialist reports to the Department Manager. A dedicated Allergy Specialist is assigned to a specific practice. A float Allergy Specialist may float across practices and/or sites based on clinic needs. HMA is committed to high standards with regards to patient care, ethical and business conduct, and compliance with all laws, regulations and requirements, and as such expects staff to be patient focused and able to work collaboratively and efficiently with all members of the care delivery team, including but not limited to physicians and fellow clinic staff. Shift Hours: Thursday 7:00AM-5:00PM Friday 7:30AM- 4:30PM

Requirements

Vital signs
Medical terminology
Medication administration and side effects
Clinic procedures and procedure equipment
Infection control guidelines and as applicable, sterile technique and sterilization process
Patient education
Documentation and charting
Interpret and apply policies and procedures and adapt to changes
React calmy and effectively in emergency situations
Establish and maintain effective working relationships with patients, medical staff and the public
Recognize problems and recommend solutions
Licensed Practical Nurse (LPN) or Registered Nurse (RN)
Graduate of an accredited school of nursing
Current state license to practice as a LPN or RN
Current Basic Life Support (BLS) certification
Medical Assistant (MA)
Possess a degree, diploma or certificate of completion from an accredited Medical Assistant training program or training in the armed services OR
A minimum of 1-year prior experience functioning as a Medical Assistant in a clinic or hospital setting
Current Basic Life Support (BLS) certification
If working as a float will need Valid TN Driver’s License and Proof of Valid Automotive Insurance
Must be able to stand for 8 to 10 hours a day
Requires regular walking, bending, pushing, pulling and lifting
Must be able to lift at least 30 lbs
Must be able to assist patients with transfers from chair to wheelchair, to exam tables, and back to wheelchair/chair
Must be able to assist patient with turning/positioning on exam table
Must be able to push patient in wheelchair
Must be able to manipulate objects—reaching, grasping, handling
Must exhibit good communication skills—understand, respond and translate into action
Ability to delineate between numeric numbers

Nice To Haves

Prior experience in a large multi-specialty physician practice and with electronic health records (EHR) is preferred.

Responsibilities

Gathers clinical data and documents per protocol in the patient’s chart
Supports physicians and providers with a patient encounter, including but not limited to chart prep, assisting during a procedure(s), patient education
Calls in or E-Prescribes prescriptions as ordered by the physician and maintains sample medication stock
In accordance with established policies and procedures, prepares and administers medications and immunizations and performs tests and procedures as ordered by the physician and accurately documents in the patient’s chart
Demonstrates knowledge and understanding of medication doses, side effects and potential reactions
Follows established protocols for specimen collection and handling and disposing of infections or hazardous waste materials
Operates and maintains various medical equipment needed in delivering patient care
Answers phones/responds to patient messages in a timely manner per protocol
Triages patients appropriately and notifies the physician and/or provider right away if a patient’s status and/or results warrant an immediate response
If applicable, ensures sterile instrument processing is completed in accordance with established protocol and manufacturer recommendations
Accurately schedules patient appointments by:
Obtaining required information from patient (e.g., guarantor, referring physician)
Verifying patient’s insurance and provider participation
Utilizing the Practice Management (PM) system in accordance with protocols and procedures
Conducts appointment reminder calls
Schedules labs, tests and procedures as ordered by the physician and educates patients on what to expect
Completes referrals and authorizations in a timely manner prior to patient’s scheduled appointment and as applicable, ensures prior authorizations are in place prior to procedures
Tracks all diagnostic studies to ensure results are received and patients are informed of results as directed by the physician and/or provider
Maintains a clean and orderly work area and adheres to OSHA and infection control guidelines
Takes inventory and orders supplies to prevent shortages/outages
Attends and actively participates in required meetings, huddles and trainings to remain current of policies, procedures and workflows and to further develop skill set
Complies with all HMA policies and procedures and accreditation agencies, OSHA, etc.
Displays sensitivity, courtesy and respect when dealing with patients, team members and the general public
Demonstrates a willingness to ensure patients’ questions are answered and their needs are addressed in a timely manner
Goes the extra mile to assist others and communicates such that the message is received as intended
Proficient on skin and intradermal placement and reading
Takes inventory of shot room stock and orders supplies as needed
Understands when to order continued immunotherapy so series continues without disruption or delay and how to order so staff assigned to mixing is aware to mix a new series
Proficient in the Rosch system to administer the correct immunotherapy dose and when applicable, adjusts the dose per the dosage scale due to a previous patient reaction
Understands the risks and benefits associated with immunotherapy
Recognizes and responds to an allergic reaction within the department’s protocol (e.g., differentiating between local and systemic reactions and when to report to/engage support from a physician)
Educates patients with new start immunotherapy
Trains patients on self-administered biologics and rescue injectors
Performs full complement of pulmonary function tests (PFT)
May be assigned to mix antigens in compliance with policies and procedures