Medical Assistant - Allergy Department

The Ear, Nose, Throat & Plastic Surgery Associates and Allergy, Asthma & Immunology•Winter Park, FL

About The Position

The Medical Assistant/Allergy Tech position is responsible for rendering professional care within the medical practice in support of and as directed by the physicians. They will also have general responsibilities to assist in the day-to-day operation of this office. This position will be based out of one clinic but travel to other locations is to be expected.

Requirements

High school diploma or general education degree (GED); 1 year of related experience or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to patients, coworkers, and providers.
Ability to measure millimeter-sized local reactions (wheels) using a metric ruler; able to calculate injection doses using addition; able to calculate drops in dosages using subtraction.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have knowledge of electronic health record; Internet software; Allergy Edge; Word Processing software, Paylocity, and Email software.
Friendly, outgoing personality with pleasant disposition who cares about others.

Responsibilities

Accurately prepare allergy vials for injections by using two patient verifiers.
Administer allergy injections.
Uses two patient identifiers before treating or testing patients.
Test and treat patients for allergy- related problems in a caring manner.
Assist physicians and physician assistants as needed to ensure good patient flow.
When needed, assist front office staff in scheduling allergy patients. Schedule should result in efficient patient flow and high patient satisfaction.
Responsible for accurately maintaining allergy supplies and inventories in a timely manner.
Responsible for weekly maintenance of allergy testing equipment
Place the patients in the exam room to ensure they are as comfortable as possible. Obtains vital signs, enters the information into the patient’s chart, accurately completes medication reconciliation.
Screens telephone calls for the physicians or physician assistants as needed. Takes accurate clinical messages within the limits of his/her knowledge and practice policy.
May answer patient’s inquiries with respect to medical questions within the limits of knowledge and practice policy and tasks the provider in the electronic health record as necessary.
Ensures that all equipment in the exam room is clean and properly set up prior to each patient encounter and after the last visit of the day.
Ensures solutions are adequate for antigen multi-well and ID boards.
Accurately records refrigerator temperatures and documents corrective action as assigned.
Ensures lights are not burned out.
Checks emergency kit (if applicable).
Conduct chart preparation 1 week in advance.
Prepares new start immunotherapy packets for SLIT/SCIT
Utilizes Allergy Edge to submit for mixing.
Maintains strict confidentiality.
Travel via personal vehicle to and from other ENTPSA clinics as needed.
Answers telephone and either responds to inquiry or directs caller to appropriate personnel and adds new note in electronic health record as necessary.
Adheres to the company’s policies and procedures and code of conduct.
Adheres to company’s values statement and mission.