Medical Assistant - Penfield Urgent Care (Part- Time)

Rochester Regional HealthPenfield, NY
13d$18 - $20Onsite

About The Position

As a Medical Assistant, you are a non-licensed health care provider who, under the direction and supervision of a licensed health care provider, delivers direct and indirect patient care. You play an integral role in maintaining patient well-being, and contribute to the success of patients, physicians and licensed health care providers. OUR Department: Rochester Regional Health Urgent/Immediate Care centers are committed to providing the highest quality health care for residents and visitors in the Rochester community. You will be working along expert providers that can treat a wide variety of non-life-threatening, urgent medical needs with no prior appointments needed for in-person visits. Services provided include illness & injury, on-the-job injuries, physical exams, rapid lab tests and COVID screenings, vaccinations, virtual care, women's care and x-rays.

Requirements

  • None

Nice To Haves

  • Associates degree preferred.
  • Experience in pre-hospital care activities or acute/critical care experience preferred.
  • Medical Assistant Certification preferred.
  • Strong customer service, computer, and communication skills highly desired.
  • For ElderONE Employment: One year experience with frail, elderly population preferred.

Responsibilities

  • Conducts pre-visit planning (PVP). Works reports for gaps and delinquencies (patient outreach and scheduling for follow up). Completes health maintenance, registry reports (gap work)
  • Accurately obtains and documents patient vital signs, history, and screenings. Recognizes deviations from the norms, and promptly reports to a licensed staff member.
  • Understands principles of obtaining an accurate EKG and attaches monitor leads and operates equipment when directed. Reports problems or malfunctions in a timely manner to a licensed staff member. Accurately completes appropriate documentation. Performs EKGs when requested.
  • Reviews patient medication list and pends refills for provider's approval. Pends provider's orders.
  • Collects specimen, conducts tests and documents patient POCT. Collects specimens (except strep) and label to be sent out for testing.
  • Demonstrates competency in Phlebotomy, including correct labeling of specimen tubes and ordering of lab tests via the computer.
  • Provides clinical assistance to providers and nursing personnel as per delegation.
  • Assists provider with procedures
  • Provides instruction and information as part of patient education process under the guidance of providers or RN.
  • Restocks medical supplies in exam and treatment rooms. Puts adequate linen supply in place or empty's waste and liner receptacles.
  • Checks calibration and cleaning of test equipment. Preps instruments to go out for sterilization.
  • Orders clinical supplies
  • Completes patient forms.
  • Submits Prior Authorizations requests.
  • Mails provider communications to patients
  • Assembles packets for provider use (exp. ADHD)
  • Assists with medical record system through abstraction (scanning and filing) of patient health maintenance and test reports.
  • Upon request compiles statistical data from patient records that are necessary for Quality Assurance/Improvement activities.
  • Answer phones and schedules appointments.
  • Check in and Check out patients.
  • Verifies insurance.
  • Processes referrals.
  • Sorts and delivers mail.
  • Collects and posts payments, and may also perform charge entry.
  • Maintains non-clinical office supplies.
  • Provides My Care Education and assist with sign up
  • Provides Patient Escorts (to lab and radiology)
  • Sends Physical Packets to Patients
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