Medical Assistant

BestCare Treatment Services Inc•Bend, OR

just now•Onsite

About The Position

The Addiction Medicine Clinic is a specialty medical clinic focused on the treatment of substance use disorders and related medical conditions. We provide comprehensive, low-barrier, evidence-based medical care including medication for opioid use disorder (MOUD), long-acting injectable therapies, hepatitis C treatment, obesity medicine, and coordinated behavioral health support. We are seeking either a Certified Medical Assistant or a motivated Pre-Certified Medical Assistant eligible for on-the-job training (OJT) to join our collaborative medical team. AMC blends medical excellence with harm-reduction principles and structured clinical practice. We are building a sustainable, high-functioning medical program — and we are looking for team members who want to grow with us. JOB SUMMARY: Under the supervision of the Medical Director, the Medical Assistant works cooperatively as a member of the interdisciplinary treatment team and is responsible for assisting nursing/medical staff in the treatment and management of clients on-site in the assigned program(s).

Requirements

High School Diploma (or equivalent)
Must have previous experience as a Medical Assistant or Emergency Medical Technician, taking and recording vital signs, etc.
Experience working with mental illness and/or substance abuse disorders
Current CMA, CCMA, or EMT certification, or new LPN graduate
Current BLS or CPR/First Aid/AED certification
Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations)
For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two (2) years at the time of hire

Nice To Haves

Bilingual in English/Spanish a plus
Some experience in a healthcare setting a plus

Responsibilities

Assists with client medications:
Allergy/medication reconciliation
Coordinates refill requests, manage REMS pharmacy medications
Processes new medication orders
Submits prior authorizations
Provides education as directed by LMP
Performs patient/client care responsibilities considering needs that are specific to the standard of care for the age of the patient/client;
Updates electronic Health Record with medication and/or treatment changes and/or any additional communication as appropriate;
Coordinates treatment plan:
Facilitates ordered lab work to include obtaining UAs/oral swabs for drug screening
Obtains and organizes outside records and results
Coordinates communication with primary care clinics and behavioral health clinics, including providing written communication following appointments;
Takes and records vital signs including height, weight, BMI, and waist circumference when necessary; Alerts LMP of abnormal VS and/trends;
Assists with ride/transportation coordination and coordination for medical visits;
Gathers health information including screenings, health history, and standing orders;
Maintains medical supplies, REMS medications and equipment;
Reviews emails and responds or refers as appropriate;
Fully understands and strictly complies with HIPAA regulations, 42 CFR, and OSHA guidelines, and maintains compliance with OARs for Behavioral Health and AMC clinics;
Assists with procedures, treatments, and rooming for the clinic as needed;
Transcribes provider orders into Electronic Health Record as needed;
Communicates with families and treatment teams regarding medication or treatment changes as appropriate;
Provides other competencies as directed by supervisors within the scope of training;
Maintains a collaborative working relationship with staff;
Is flexible with duties and requirements of job as they evolve;
Performs other related duties as assigned.
Performs work in alignment with BestCare’s mission, vision, values;
Supports the organization’s commitment to by fostering a culture of inclusivity, open-mindedness, equity, cultural awareness, compassion, and respect for all individuals;
Strives to meet Program/Department goals and supports the organization’s strategic goals;
Adheres to the organization’s Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs;
Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes;
Attends required program/staff meetings and completes assigned training timely and satisfactorily;
Ensures that any required certifications and/or licenses are kept current and renewed timely;
Works independently as well as participates as a positive, collaborative team member.
Performs other duties as needed.