Medical Assistant

Posterity Health•Denver, CO

13h•Hybrid

About The Position

We are seeking a dedicated Medical Assistant with 1-2 years of experience to join our dynamic team. This role requires clinical expertise and the ability to navigate the challenges and ambiguities often present in a startup environment. You will play a crucial part in guiding patients through their reproductive health journey, primarily in an office-based telehealth setting with minimal physical patient interaction.

Requirements

1-2 years of experience as a Medical Assistant.
Appropriate MA certification.
Strong computer skills, including proficiency with electronic medical records and Microsoft Excel.
Exceptional written and verbal communication skills.
Excellent organizational skills with a strong attention to detail.
Superior clinical assessment and analytical abilities.
Effective time management skills.
Ability to work independently with minimal supervision.
Proven ability to thrive in a fast-paced and sometimes stressful environment.
A willingness to expand your technical skill set and adapt to new challenges.

Nice To Haves

Certified Case Manager certification is a plus.
Previous care coordinator experience is a plus.

Responsibilities

Provide exceptional care to patients, ensuring their needs are met with empathy and efficiency.
Facilitate smooth interactions with Posterity Health through high-touch scheduling and care coordination.
Greet patients at the clinic and ensure they feel welcome and supported.
Communicate and educate patients on their lab results, presenting the Posterity Health three-step reproductive workup.
Assist patients in starting their reproductive workup, including scheduling appointments and handling payment collection.
Prepare patient charts for upcoming encounters, ensuring all information is accurate and up-to-date.
Support physicians and advanced practice teams in scheduling patients and keeping them on track with their treatment plans and objectives.
Maintain comprehensive knowledge of patient referral status and document all interactions in the EMR.
Ensure health information is managed in compliance with practice and federal regulations.
Track member information, schedules, files, and forms confidentially.
Initiate outreach and follow-up procedures for missed appointments as necessary.
Perform other duties as assigned.