Medical Assistant

CenterWell • Louisville, KY

18h • $43,000 - $56,200 • Onsite

About The Position

The Medical Assistant 2 serves as the initial point of contact for patient care, encompassing both administrative duties and direct patient care responsibilities. This role involves a variety of activities and moderately complex administrative, operational, and customer support assignments, typically performed on a semi-routine basis. Clinical duties include discussing symptoms, obtaining vital signs, administering medications and vaccines, performing phlebotomy, collecting specimens, conducting diagnostic screening tests, sterilizing and cleaning equipment, maintaining examination rooms, and accurately documenting information in the electronic medical records system. The Medical Assistant 2 collaborates closely with Physicians and Advanced Practice Providers, delivering direct patient care in accordance with active certification. Decisions primarily involve interpreting area/department policy and determining methods for completing assignments. The position offers latitude in prioritizing and timing tasks, operating under minimal direction while adhering to standard policies and procedures that allow for some interpretation or independent discretion. This is a patient-facing role and requires participation in the company's Tuberculosis (TB) screening program. CenterWell Senior Primary Care, a part of Humana, focuses on providing proactive, preventive, and personalized care to seniors, utilizing integrated care teams to address patients' physical, emotional, and social well-being.

Requirements

• Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider
• High school diploma or equivalent
• CPR Certified
• Required to be screened for TB (as this role is considered patient facing)

Nice To Haves

• Certified or Registered – (Arizona, Indiana, & South Carolina candidates require Medical Assistant Certification or Registration)
• Phlebotomy experience
• Medication/vaccine administration experience
• 1+ years MA experience
• Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
• Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication

Responsibilities

• Serve as the first point of contact for patient care.
• Perform administrative duties.
• Perform varied activities and moderately complex administrative, operational, and customer support assignments.
• Perform clinical duties such as discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system.
• Collaborate closely with Physicians and Advanced Practice Providers.
• Deliver direct patient care dependent on what active certification allows.
• Identify work expectations and quality standards within defined parameters.
• Prioritize and time assignments.
• Follow standard policies and procedures that allow opportunity for interpretation/deviation and/or independent discretion.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term disability
• Long-term disability
• Life insurance
• Bonus incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED