MEDICAL ASSISTANT - Gastroenterology

Trinity Health

23h•Onsite

About The Position

Trinity Health Of New England Medical Group is seeking a Medical Assistant to join their mission-driven healthcare team. The organization's vision is to deliver state-of-the-art healthcare to local communities, positively impacting each individual. The Medical Assistant will be responsible for preparing patients for office visits, escorting them to treatment rooms, gathering pertinent patient information for medical records, and documenting this information in patient charts. Additionally, the role involves processing patient telephone calls and correspondence, organizing duties for efficiency, and promoting positive patient outcomes. Trinity Health Of New England is a group of primary care providers, specialists, and surgeons serving patients in Connecticut and western Massachusetts, offering a wide range of services including primary care, specialty care, surgery, urgent care, rehabilitation, imaging, and lab services. The organization is committed to honoring the dignity of every person, recognizing unique perspectives, and fostering an inclusive culture to deliver compassionate, person-centered care. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation, with 121,000 colleagues and nearly 36,500 physicians and clinicians across 27 states, including 101 hospitals and numerous other care locations. In fiscal year 2023, they invested $1.5 billion in communities through charity care and other benefit programs.

Requirements

High school diploma or equivalent required.
Minimum of six (6) months of related work experience is required.
Excellent communication and people skills.
Customer/patient service orientated.
Work requires the ability to gather and interpret data in situations where the information or problems are not overly difficult or complex.
Work requires the ability to multi-task.
Work requires the ability to exchange information on factual matters; schedule appointments, assess and record vital signs in patient’s chart, explain policies and procedures, and relay patients’ need to appropriate personnel.
This type of interaction requires courtesy and tact when dealing with patients and their families and /or health care system colleagues.

Nice To Haves

Knowledge of medical assisting normally associated with obtaining an Associate’s Degree in Medical Assistance is preferred.
National Certification as a Medical Assistant preferred.

Responsibilities

Prepares exam and treatment rooms.
Prepares patients for examination and treatment.
Ensures patient is given appropriate clothing in preparation for the expected physical exam or minor surgeries.
Obtains pertinent history, enters into the medical record including chief complaint, medical and surgical history, allergies, medications, and appropriate review of systems.
Takes/documents patient vital signs.
In treatment rooms, serves as a scribe between patient and physician, documenting all relevant information.
Processes and files all lab/diagnostic test results, correspondence, clinical notes in patients’ chart after they have been reviewed by the physician.
Assures accurate and complete documentation on patient records and notifies providers and other departments of diagnostic testing results.
Coordinates patient flow in the office.
Collaborates with receptionist to make certain that patients are seen in a timely and efficient manner.
Assists front office personnel by answering the telephone, scheduling patient appointments, and other tasks as needed.