Medical Assistant - Radiation Oncology

University of California San Francisco•San Francisco, CA

11h

About The Position

Under the supervision of the Administrative Nurse and in collaboration with the clinical nursing team, the Hospital Assistant III supports patient care delivery within the Radiation Oncology department. This role performs Medical Assistant duties, assists with complex medical procedures, and provides reception desk coverage as needed. The position requires the ability to work across multiple Radiation Oncology locations and to support both clinical and administrative workflows in a fast-paced specialty care environment.

Requirements

Certification from an approved Medical Assistant program, or equivalent combination of training and experience
Recent Medical Assistant experience within the past year
Current American Heart Association CPR certification
Ability to work in a fast-paced clinical environment
Strong verbal and written communication skills
Proficiency with basic computer applications and ability to learn clinical systems (e.g., Epic/APeX, Aria)
Flexibility to work across all UCSF Health Radiation Oncology locations

Nice To Haves

Degree from an accredited medical assisting program
Experience with insurance verification, medical records, patient financial services, or medical assisting
Bilingual or multilingual skills (Spanish, Cantonese, or Russian preferred)
Current American Heart Association CPR certification

Responsibilities

Assist nurses and providers with complex medical procedures, including HDR procedures for prostate and gynecological patients and Gamma Knife procedures, requiring knowledge of sterile technique and participation within the sterile field
Perform routine clinical functions such as taking and documenting vital signs, height, weight, pain screening, and chief complaints
Assist with medication reconciliation and update patient medication lists
Support patient preparation for exams and procedures (e.g., laryngoscopy, wound care)
Perform sterile processing procedures in outpatient clinic settings and maintain required logs
Act as a chaperone for providers as needed
Float between Radiation Oncology and other Cancer Center locations as required
Transport patients safely and monitor patient flow through the clinic
Obtain specimens and perform simple laboratory procedures in accordance with policy
Maintain mandatory logs (e.g., temperature logs, crash cart logs)
Assist with referrals, insurance authorizations, and provider communications
Ensure medication cabinets remain locked and comply with infection control and safety standards
Provide reception desk coverage during breaks, lunches, and absences
Check in patients, schedule and reschedule appointments, and manage follow-up visits
Obtain authorizations and respond to MyChart messages
Perform scheduling and documentation tasks using UCSF electronic health record systems
Collaborate with providers, nursing staff, and front office teams to coordinate patient care
Communicate patient delays, service issues, and pertinent clinical information
Use approved communication standards when interacting with patients, visitors, and staff
Assist patients with concerns or complaints using conflict-management skills
Identify opportunities for operational improvements and share suggestions with leadership
Maintain clean, well-stocked exam rooms, labs, and clinical areas
Order, track, and manage supplies and equipment, ensuring items are current and not expired
Assist with scheduling complex procedures and coordinating services
Participate in quality improvement and customer service initiatives