Medical Assistant

Balance Health•Santa Monica, CA

6d•Onsite

About The Position

University Foot and Ankle Institute is well known as one of the most technologically advanced foot and ankle practices in the nation and has been voted "LA's Best Foot & Ankle Practice" by LA Magazine. Based in Santa Monica, we have 6 convenient locations throughout Los Angeles County. At University Foot & Ankle Institute, we are proud to provide exceptional podiatric care and to allow our patients to live healthy and active lives. The Medical Assistant works with the physician and other members of the primary or specialty care team by performing a variety of clinical and administrative patient-related duties. The medical assistant also works to fulfill a variety of patient needs and ensures smooth patient flow within the department. This role will be based in Santa Monica with travel to Sherman Oaks. The ideal candidate for the Medical Assistant will be able to support a busy podiatry practice with weekly travel to Sherman Oaks. The ideal candidate will also have some front desk experience and will be cross-trained to occasionally help to support the front desk as needed.

Requirements

Requires critical thinking skills, decisive judgment and the ability to work unsupervised or with minimal supervision
Ability to respond appropriately to emergencies
Ability to adapt to advancement and changing technology
Ability to show attention to detail, accuracy and thoroughness
Ability to establish and maintain cooperative working relationships with all levels of staff
Basic typing skills to input various data into Information systems
Experience in an outpatient practice
Able to coordinate services, assist patients with office, medications and procedure authorizations and explain process to patients
Ability to use EMR and perform chart abstraction into EMR
Strong computer skills and use of Microsoft office
Ability to prioritize work efficiently
Excellent interpersonal communication skills and writing skills
Excellent organizational and problem-solving skills
Must be able to multi-task and be flexible in changing work assignments at short notice, which includes increasing work hours as needed to cover the practice needs
Ability to work in a fast-paced setting
3+ Year of medical assistant experience
High School Diploma or Equivalent
Current American Heart Association CPR Certification
Certification from an approved medical assistant program or equivalent combination of training

Responsibilities

Greet patients on the phone and in person
Place patients in the exam rooms
Take vital signs and perform ancillary tests appropriate to skill level
Assist and setup up for providers during examination, treatment, and procedures
Keep accurate patient files
Apply dressing, bandages, and splints as ordered by provider
Ensure rooms are stocked with necessary supplies
Maintain a sanitized and safe working environment
Maintain HIPAA
Coordination of services between multiple practices demonstrable by excellent communication skills
Schedules appointments as needed
Communicates clearly on the phone and accurately documents and assigns messages
Confirms and updates contact information for all patients at every contact
Makes follow-up calls for any messages left
Documents appointment visit status, including rescheduled, cancelled, confirmed, left voice message, or any other status appropriately
Additional front office responsibilities as needed
Perform other medical assistant duties as necessary